Quality Architect

Job Description
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 5400 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and Vaynermedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting
with open arms. Come join us.
Job Requirements

• 7+ years of leadership in Quality & resilience Engineering, combining hands-on Manual/Automation expertise with proven success in architecting and scaling quality frameworks.

• 4+ years of experience in SaaS environments, with a strong grasp of the unique challenges of multi-tenant, cloud-based products at scale.

• Experience mentoring or coaching teams, driving culture change , elevating quality practices across the organization.

• Experience designing practices that scale across teams and remain effective during periods of rapid change, growth, or external disruption.

• Solid background in Agile/Scrum methodologies, CI/CD pipelines and testing strategies, with a proven track record of embedding quality into fast-paced delivery cycles.
• Strong understanding of the entire software development lifecycle , from concept to release and beyond, surfacing risks early, enabling informed tradeoffs, and ensuring reliable outcomes even under pressure.
• Strategic and analytical mindset with the ability to assess complex systems, identify gaps, and define innovative solutions.
• Excellent communicator and influencer, able to engage stakeholders at all levels and drive alignment across teams.
• Result-driven, proactive, and hands-on, with a can-do attitude and a passion for raising the bar on quality.
• Fluent English proficiency (written and spoken)

It Will Be Great If You Have:

• Experience in HR/Payroll Tech or adjacent domains, with an understanding of the complexity of people-data and compliance.
• Background in software development (any language), giving you the ability to engage deeply with engineering teams and systems.

• Passion for emerging practices in quality engineering, including AI -driven testing, shift-left approaches, or continuous quality monitoring.

• Exposure to large-scale SaaS architectures, including microservices, APIs, and integrations.
• Experience with modern observability and monitoring tools, connecting quality with reliability and performance .

Job Responsibilities
About you:
This role combines strategic vision, deep technical expertise, and strong people leadership , as you build our quality framework from the ground up .
You will define what quality truly means for our organization and drive continuous improvement across teams, processes, and our tech stack by mapping the current state , identifying key gaps , and focusing on the highest-impact opportunities .
Operating both hands-on and at the executive level , you will design and lead standards, frameworks, and best practices that raise the quality bar while remaining effective under change, scale, and disruption. In this role, you will help teams make sound tradeoffs under pressure, reduce late-stage surprises, and strengthen the resilience of our Tech organization , while aligning and engaging stakeholders across Product, Design, and Engineering.
Success in this role looks like teams catching risks earlier, making clearer tradeoffs, and delivering reliably even as priorities change, with quality practices that scale without slowing teams down.
What will you actually be doing?

• Define and own our Tech quality strategy, driving the cultural change needed to embed a quality & resilience mind set at every level.
• Map our current signals and practices, define what quality & resilience means for us, and design a clear roadmap for continuous improvement .
• Act as the strategic and technical authority for quality , setting methodologies, standards, and best practices across teams.
• Partner with engineering, Product, Design and other stakeholders to ensure quality is designed into every stage of our development lifecycle.
• Architect and govern the end-to-end quality lifecycle , from planning to delivery, surfacing risks early and ensuring reliable outcomes.
• Pioneer innovation in quality engineering, leveraging automation, observability, and AI to create smarter, faster, and more scalable practices.
• Establish quality & resilience metrics and reporting, giving leadership clear visibility into progress, risks, and opportunities.

• Embed early risk and readiness signals and ensure learnings from disruption translate into lasting system improvements.

Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of
that. It's a place where Bobbers can be themselves. We're about fun, dreams,
hopes and ambition, just as much as we are about precision, growth, and top
performance. Becoming a Bobber means you'll receive competitive compensation,
benefits, and pre-IPO equity alongside all of this:
• Company share options plan
• We have a flexible hybrid working model
• Work from home allowance to get your home office set up!
• Payment for sick leave from the first day
• 2 Social Impact days per year for volunteering
• Annual Headspace subscription and wellness benefits
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador program
• 10 bis or cibus/wolt- you get to pick!
• Transportation allowance
• Dog-friendly
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Fun company and team social events (locally and virtually with our global teams)
• Bob balance days - 4 additional days within a calendar year
- Enjoy a company-wide long weekend at the beginning of each quarter
If this sounds like something you've bee