Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.Toast is scaling rapidly and with that growth comes an exciting new opportunity to join one of our earliest and impactful lines of business in Bangalore. Toast is looking for a Quality Assurance Engineer to join its FinTech Integrated Payments team that enables our International customers & Enterprise integrations.
You will enable restaurants by playing a critical role in testing features in this domain.The Toast platform processes tens of millions of requests per day, and this number grows constantly as we add new locations , integrations , partners to our ecosystem and expand to new geographies. You will be one of the impactful technologists , accountable for Fintech business growth in the International and Enterprise integration team. This is a mission-critical system on which our restaurants rely for their livelihood, so Quality , Reliability and Scalability are paramount.
About this roll*:
As a QA-II on our team, you will be:
Collaborating with Product , Design(UI) and Development stakeholders to understand the requirements.
Creating and implementing comprehensive test plans.
Conducting and participating in test plan and test strategy reviews.
Testing new features and regressions across our suite of hardware and software products.
Create defects for requirement deviations, assign priority and severity and escalate if needed.
Collaborating and assisting the project teams to triage and reproduction of defects, debugging of customer issues,validate fixes and attending sprint ceremonies.
Work with other QA engineers and developers to adapt a test automation strategy.
Increase Automation test case coverage by developing reusable scripts, brining test efficiency by using automation for release testing.
Actively contribute towards product design and roadmap discussions by pitching ideas from a quality perspective.
Keeping current with tools such as Jira, Confluence, TestRail, automation products etc.
Do you have the right ingredients*?
4+ years of experience in Quality Assurance.
Ability to learn and understand complex business logic and find creative ways to test it.
Design and deliver test plans for a significant component, set of features, mid-size application, or service.
Have a solid understanding of the test strategies and methodologies used in your technology domain (and how to best apply them). Example API testing using postman, Web Application testing (Desktop, Toast Hardware and Mobile Apps), Automated testing using Selenium , Playwright etc.
Possess an appetite for automation and are aware of automation frameworks, methodologies & tools
Your test plan, scripts and test case reviews tend to be rapid and uneventful. You provide useful feedback for changes submitted by others.
Your automation test scripts are maintainable and reusable, identify bugs and do not produce false positives.
You make improvements to your team’s testing processes and question the defined set of tests.
You have established good working relationships with team members and peers working on related software.
Commitment to quality, user experience, and using your “get unblocked” attitude for continuous learning and problem solving.
Ability to thrive in a dynamic environment.
Special Sauce* (Extra Ingredients)
Strong familiarity with Test Automation frameworks for backend and frontend tech stacks.
Understanding and hands on experience with testing of Fintech,Payments Products and services.
What you'll need to thrive (Requirements)
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 4+ years of experience in Quality Assurance
- Design and deliver test plans for significant components or services
- Create, execute, and review comprehensive test plans and strategies
- API testing experience (e.g., Postman)
- Web and mobile application testing experience
- Experience with automated testing using Selenium or Playwright
- Experience with test management and collaboration tools (Jira, Confluence, TestRail)
- Ability to learn complex business logic and design creative tests
- Experience developing maintainable, reusable automation scripts and improving automation coverage
- Hands-on experience testing FinTech/payments products and services
- Strong familiarity with backend and frontend test automation frameworks
- Commitment to quality, user experience, and continuous learning
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave and family‑forming resources are highlighted as generous and inclusive. Backup child/adult care and caregiving supports further strengthen this area.
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, and a paid sabbatical after extended tenure indicate broad time‑off options. Feedback suggests these policies compare well with peer tech employers.
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Wellbeing & Lifestyle Benefits — Access to no‑cost therapy/coaching, wellness stipends, and financial‑wellness resources is emphasized. These offerings extend support beyond core insurance into day‑to‑day wellbeing.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
