Spectrum Jobs

QA Analyst

Spectrum

QA Analyst

Reposted 2 Days Ago

St Louis, MO, USA

In-Office

Mid level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

As a QA Analyst at Spectrum, you will develop test plans, monitor quality metrics, document issues, and train staff for process improvements.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to play a key role in delivering high-quality software applications? Join Spectrum as a QA Analyst, where you will develop and execute formal test plans, contribute to software process improvements and collaborate across teams to ensure robust project outcomes. Your expertise will help shape reliable systems that drive our business forward and enhance the customer experience.
This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.
How You'll Make an Impact

Develop and execute comprehensive test plans to deliver high quality of Spectrum software applications
Define and monitor quality assurance metrics including defects, test results and test status
Collect and analyze data to identify process improvements that support Spectrum business needs
Document software issues and assist in their timely resolution
Deliver quality process training to technical staff and serve as an internal consultant for quality standards
Conduct quality audits across IT functions to ensure adherence to Spectrum's quality standards, procedures and methodologies
Collaborate effectively as a subject matter expert on project teams spanning multiple systems and environments

What You'll Bring to Spectrum
Education

Bachelor's degree in Information Technology, Computer Science or related field or equivalent work experience

Experience

3 to 5 years of system development, business or systems analysis, testing or business experience

Skills

Proficient written and verbal communication in English
Strong attention to deadlines and deliverables
Self-motivated with the ability to adapt to changing priorities
Exposure to test automation tools
Analytical and problem-solving ability, including defect analysis and resolution
Effective working with cross-functional teams, including onshore and offshore resources
Proficient in Microsoft Office applications such as Word, Excel and Outlook
Professional, approachable demeanor with sound judgment and discretion
Strong organizational skills and demonstrated critical thinking
Skilled at negotiating with stakeholders while maintaining a positive approach
Understanding of quality assurance processes, tools and methodologies
Familiarity with HP Test Suite or similar testing tools
Understanding of database schemas and querying tools
Knowledge of the software development life cycle

Preferred Qualifications

Proficient in API testing using Postman or Soap UI
Knowledge of Amdocs Billing system

Education

ISTQB Foundation Level Testing Certification

#LI-FB1
IQA310 2026-72046 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in Information Technology or Computer Science or equivalent work experience
3 to 5 years of system development, business or systems analysis, or testing experience
Proficient written and verbal communication in English
Exposure to test automation tools
Understanding of quality assurance processes, tools and methodologies
Familiarity with HP Test Suite or similar testing tools
ISTQB Foundation Level Testing Certification
Proficient in API testing using Postman or Soap UI

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — Retirement support includes a 401(k) dollar‑for‑dollar match up to 6% of pay plus an additional 3% company contribution for most employees, effectively up to 9% in company contributions. This structure is consistently highlighted across benefits materials as a core strength.
Affordable Benefits — Medical, dental, and vision coverage offer multiple plan options, with the company stating it has absorbed premium increases for many years to help keep employee paycheck costs stable. 24/7 EAP counseling and company contributions to health accounts on certain plans add to overall affordability.
Wellbeing & Lifestyle Benefits — Free and discounted Spectrum Internet/TV and deep Spectrum Mobile discounts provide meaningful everyday savings tied to the company’s products. Availability varies by service area, but these perks are frequently emphasized as part of total rewards.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.