Lowe’s

Project Support Representative

Posted 55 Minutes Ago

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Richmond, VA, USA

Hybrid

Mid level

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development

Curiosity wanted. Innovation required.

The Role

Oversee Lowe’s Pro Renovations projects from opportunity review through completion. Responsibilities include assessing project viability, conducting site walks, defining scope and product needs, coordinating with installers and customers, evaluating profitability, preparing bid packages, supporting pre-construction planning, aligning schedules and deliveries, and gathering post-project feedback.

Summary Generated by Built In

Lowe's Pro Renovations (LPR) Project Representatives are responsible for oversight and execution of complex projects submitted by our Pro Sales team. This includes scope and responsibilities for identifying customer needs and providing comprehensive customer solutions supporting the project from lead submission to project completion.
Key Responsibilities

Reviews submitted opportunities for viability (including compliance review) and partners with account owners for concerns / clarity.
Prepares for site walks by completing pre-call planners.
Walks sites and identifies project scope, product needs, and installation service opportunities to include quantities, selections, scope, and job cadence for execution.
Partners with Lowe's Independent Service Providers to determine scope requirements / cost elements based on site walk.
Evaluates the profitability and viability of customers' request.
Prepares comprehensive bid packet based on walk details, installer inputs, and final customer selections; present bid for signature and execution by account contact.
Partners with LPR Virtual Support team, Installer, and customer to host a Pre-Construction conference to ensure ordering, deliveries, installation, and overall project scheduling is aligned and forecasted.
Performs post-mortem conversations with key stakeholders for all opportunities to gather feedback - included opportunities won or lost.
Leverages defined systems and processes to provide a best in class customer experience.
Supports peers and leaders with other duties as assigned and required.

Required Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
3 Years relevant sales experience
1 Year Must have some construction experience with a strong sales background
Must have a high level of verbal and written communication skills as well as presentation skills.
A working knowledge of blueprints and technical skills.
Basic computer skills with a working knowledge of Microsoft Office.

Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )

Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

High school diploma, GED, or equivalent experience in lieu of education
Three years of relevant sales experience
One year of construction experience with a strong sales background
Strong verbal, written communication, and presentation skills
Working knowledge of blueprints and technical skills
Basic computer skills and working knowledge of Microsoft Office

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

Retirement Support — A 401(k) match up to 4.25%—with early eligibility and immediate vesting—is repeatedly highlighted, including access for regular part-time associates. Feedback suggests this makes retirement benefits a notable strength of the package.
Equity Value & Accessibility — An Employee Stock Purchase Plan with a 15% discount allows associates to buy company stock on favorable terms. Feedback suggests this ownership opportunity meaningfully supplements base compensation.
Parental & Family Support — Eligible full-time associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave, with adoption assistance and some fertility-related coverage also noted. Descriptions emphasize these as core elements of the family-support offering.

Learn more about Lowe’s's Compensation & Benefits →

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The Company

HQ: Mooresville, NC

300,000 Employees

Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.