Project Manager

Posted 22 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Mid level
Big Data • Marketing Tech • Sales • Software • Analytics • Big Data Analytics
PureSpectrum makes it easy for researchers to find and source survey takers with speed and confidence.
The Role
Manage market research projects end-to-end for clients, ensuring timely delivery, client satisfaction, and effective communication throughout the project lifecycle.
Summary Generated by Built In
Who We Are:
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. 

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). 

The Opportunity:
The Project Manager is a core delivery role on our ANZ Services team, based in Sydney. You’ll own a portfolio of market research projects end-to-end, from kick-off through data delivery, working across both full-service and sample-only projects for some of Australia’s most recognized brands and research agencies. This means managing competing priorities, keeping clients informed, and solving fieldwork problems before they become client problems. You’ll work closely with survey programming, sales, and cross-regional APAC colleagues, and report directly to the Associate Director, Services ANZ.

This position is hybrid. Candidates must be able to commute to the office 3 days per week.

Your Responsibilities:
●Develop deep familiarity with PureSpectrum’s service offerings, delivery capabilities,
technology platforms, quality and apply that knowledge to every project you run.

● Ensure all projects you are directly responsible for meet or exceeding delivery
standards for being on time, in budget, and without quality issues.

● Oversee and lead moderate to complex projects with little to no supervision (project
governance, progress, dependencies, communication, delivery process, project metrics,
risk mitigation, etc.); ensuring customer & business expectations are met or exceeded.

● Manage client communication throughout the project lifecycle, setting expectations at
kick-off, providing proactive fieldwork updates, and ensuring a smooth close-out and
data handover.

● Follow established best practices and processes for project delivery.

● Work closely with the ANZ sales team, providing project performance feedback,
supporting pre-sales activities, and contributing to client retention.

● Take ownership of problematic situations and work closely with team members to
develop solutions that resolve problems

Requirements:
● 2-4 years of experience in Market Research industry.

● Experience in managing multiple projects with competing priorities.

● Ability to learn and use new technology platforms to meet or exceed customer and
project needs.

● Comfort with online research platforms and survey tools; experience with Decipher or
similar survey programming platforms is a plus.

● Solid judgment and critical thinking skills.

● Strong written and verbal communication skills, confident managing client expectations
directly, including when projects run into trouble.

● Ability to be proactive in anticipating problems and providing solutions.

● A passion for curiosity and a drive to always be learning.

● Ability to foster positive relationships across teams and customers.

PureSpectrum Perks:
PureSpectrum is continuously focused on our culture, which is rooted in innovation,
connection, and providing a great experience at all business levels, what we like to call PSX.
Our team enjoys a creative and collaborative environment with plenty of opportunities for fun,
connection, and team celebrations.

Our benefits include wellness stipend to support your physical and mental well-being, paid
parental leave, superannuation above the statutory rate, and flexible leave. We believe in
supporting our team both personally and professionally, empowering you to thrive inside and
outside of work.

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of
race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin,
citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected
category prohibited under the law

Skills Required

  • 2-4 years of experience in Market Research industry
  • Experience in managing multiple projects with competing priorities
  • Comfort with online research platforms and survey tools

PureSpectrum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PureSpectrum and has not been reviewed or approved by PureSpectrum.

  • Healthcare Strength Employer-paid PPO medical coverage, low copays, mental health access via health plans and EAP, and disability/life insurance indicate strong core health benefits. Wellness stipends and group fitness options reinforce a comprehensive health focus.
  • Leave & Time Off Breadth Unlimited PTO, unlimited sick days, paid holidays, bereavement leave, and paid volunteer time provide broad flexibility to step away from work as needed. Flexible/hybrid work options further support practical time-off usage.
  • Parental & Family Support Paid maternal and paternal leave, FMLA job-protected leave, Dependent Care FSA, and family-friendly company events reflect meaningful support for families. Childcare and dependent-care provisions help reduce family-related financial strain.

PureSpectrum Insights

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The Company
HQ: Westlake Village, CA
283 Employees
Year Founded: 2016

What We Do

Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.

Why Work With Us

PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.

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