Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
The Corporate Technology Strategy & Enterprise Enablement Platforms team defines and executes the enterprise platform strategy that powers how employees work, collaborate, and leverage technology to drive business outcomes. The portfolio includes, but is not limited to:
- Collaboration & Communication Platforms (e.g., Teams, Zoom, Slack)
- Workflow & Design Platforms (e.g., ServiceNow, Adobe, Lucid, Figma)
- Productivity & Content Platforms (e.g., Microsoft 365, Atlassian)
- AI Enablement & Automation (e.g., Copilot, Power Automate, Power Apps)
- Enterprise Enablement, Adoption, and Change
The team operates globally and partners closely with Corporate Technology leadership, security, architecture, finance, vendors, and business stakeholders. As a Project Manager, you will support specific projects or delivery workstreams within this broader portfolio, ensuring alignment with established strategy, governance, and delivery standards.
The Impact
Project Delivery & Execution
- Lead end‑to‑end delivery of assigned projects or workstreams, from initiation through completion.
- Develop and maintain project plans, schedules, milestones, and dependency tracking.
- Ensure delivery against defined scope, timeline, budget, and quality expectations.
Stakeholder & Team Collaboration
- Partner with platform owners, product managers, engineers, and business stakeholders to clarify requirements and execution expectations.
- Facilitate project‑level forums including stand‑ups, status reviews, and retrospectives.
- Serve as the primary point of accountability for assigned projects.
Risk, Issue & Dependency Management
- Identify, track, and manage project risks, issues, and dependencies.
- Proactively escalate concerns and recommend mitigation strategies.
Governance & Reporting
- Maintain project documentation including charters, plans, RAID logs, and status reports.
- Provide clear, concise updates on progress, risks, and key decisions in alignment with SEEP governance expectations.
- Support program‑level and portfolio‑level reporting as required.
Change & Adoption Support
- Partner with enablement and communications leads to support adoption activities tied to project delivery.
- Coordinate readiness activities, training inputs, and deployment milestones.
Continuous Improvement
- Contribute to improvements in project delivery practices, tooling, and templates.
- Apply lessons learned to improve execution efficiency and predictability.
Minimum Qualifications
Education
- Bachelor’s degree in Business, Technology, Engineering, or a related field required.
Experience
- 4–6+ years of experience in project management or delivery roles.
- Experience delivering technology or enterprise platform initiatives.
- Experience working in cross‑functional, matrixed environments.
- Familiarity with Agile, hybrid, or Waterfall delivery models.
Ideal Qualifications
Technical & Delivery Skills
- Proficiency with delivery and project management tools (e.g., Jira, Confluence, MS Project, Smartsheet).
- Working knowledge of Agile and traditional delivery methodologies.
- Exposure to enterprise platforms such as Microsoft 365, ServiceNow, Atlassian, or similar ecosystems.
- Project management certification (PMP, CAPM, CSM, or equivalent) preferred.
Professional Skills
- Strong communication and facilitation skills.
- Highly organized, detail‑oriented, and execution‑focused.
- Ability to manage multiple priorities and navigate change.
- Comfortable influencing outcomes without direct authority.
What to Expect as Part of the Team
- Regular collaboration with SEEP leadership, Program Managers, and platform teams
- Clear operating rhythms and delivery expectations
- Access to mentorship, learning platforms, and career development opportunities
- Inclusion in Business Resource Groups and enterprise learning programs
- Competitive compensation, benefits, and a strong commitment to ethics and integrity
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- Bachelor's degree in Business, Technology, Engineering, or a related field
- 4 - 6+ years of experience in project management or delivery roles
- Experience delivering technology or enterprise platform initiatives
- Experience working in cross-functional, matrixed environments
- Familiarity with Agile, hybrid, or Waterfall delivery models
- Proficiency with delivery and project management tools
- Project management certification (PMP, CAPM, CSM, or equivalent)
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
Gallery
MassMutual India Offices
OnSite Workspace
