Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Position Summary
The Enterprise Middleware team is responsible for ensuring high availability, performance, and reliability of mission-critical middleware platforms supporting core enterprise applications.
We are seeking a Middleware Administrator (7–10 years experience) with strong expertise in WebSphere, JBoss (WildFly), Apache, and AWS EKS to support ongoing operations and drive cloud modernization initiatives.
This role will also contribute to mentoring junior team members, supporting automation initiatives, and ensuring platform stability across hybrid environments.
Key Responsibilities
Administer and support middleware platforms:
IBM WebSphere Application Server
JBoss / WildFly
Apache HTTP Server
MQ
IIS
Manage middleware workloads on AWS EKS (Kubernetes):
Container deployments, scaling, monitoring, and troubleshooting
Docker image lifecycle and platform upgrades
Perform installation, configuration, patching, and performance tuning across environments
Support application deployments and release activities across Dev, QA, and Production
Ensure 24x7 platform stability through:
Incident resolution, problem management, and RCA
Proactive monitoring and alert response
Drive automation and scripting initiatives to improve operational efficiency
(e.g., deployments, environment provisioning, health checks)
Collaborate with application, infrastructure, and cloud teams on:
Migration of on-prem middleware to AWS
Containerization and platform modernization
Mentor and guide junior team members, providing knowledge transfer and support
Maintain documentation, runbooks, and standard operating procedures
Required Qualifications
7–10 years of experience in Middleware Administration / Platform Engineering
Strong hands-on experience with:
WebSphere Application Server
JBoss / WildFly
Apache HTTP Server
Experience with AWS Cloud, including:
Amazon EKS (Kubernetes)
Docker and containerization concepts
Strong knowledge of:
Middleware architecture and troubleshooting
Linux/Unix systems
Experience in:
Production support (L2/L3), incident management, and RCA
Scripting/automation skills (Shell, Python, or similar)
Good-to-Have Skills
Experience with:
IBM MQ administration
Software AG webMethods administration
Familiarity with:
CI/CD tools (GitHub Actions, Jenkins)
Infrastructure as Code (Terraform, CloudFormation)
Preferred Qualifications
AWS Certification (Solutions Architect / DevOps / SysOps preferred)
Experience with:
Cloud migration and modernization programs
Hybrid (on-prem + AWS) environments
Bachelor’s degree in computer science, Engineering, or a related field
Key Competencies
Strong troubleshooting and problem-solving skills
Ability to work in 24x7 support model and high-pressure environments
Effective communication and teamwork across global teams
Ability to mentor, coach, and uplift team capability
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- 7-10 years of experience in Middleware Administration / Platform Engineering
- WebSphere Application Server
- JBoss / WildFly
- Apache HTTP Server
- Amazon EKS (Kubernetes)
- Docker and containerization concepts
- Linux/Unix systems
- Production support (L2/L3), incident management, and RCA
- Scripting/automation skills (Shell, Python or similar)
- Support application deployments and release activities across Dev, QA, and Production
- Ability to work in a 24x7 support model and high-pressure environments
- IBM MQ administration
- Software AG webMethods administration
- CI/CD tools (GitHub Actions, Jenkins)
- Infrastructure as Code (Terraform, CloudFormation)
- AWS Certification (Solutions Architect / DevOps / SysOps preferred)
- Experience with cloud migration and modernization programs
- Experience in hybrid (on-prem + AWS) environments
- Bachelor's degree in computer science, Engineering, or a related field
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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