Project Manager

The Project Manager leads technically oriented implementation projects that onboard clients to Ansira’s platform, translating approved configuration specs into executable plans and delivering end-to-end technical activation within established guardrails and timelines, under supervision of a Sr. Project Manager or Project Director. Must have excellent communication skills and flawless planning capabilities. Responsible for supervising and coordinating the efforts of product development and engineering, QA, template design, and client delivery teams to effectively deliver upon contracted deliverables and client expectations. The ideal candidate has some previous experience as a project manager in a marketing agency and/or product development setting, in a client facing role. This role will report into the Project Director of onboarding and implementation.

Duties/Responsibilities:

• Own the technical implementation plan and schedule for assigned client onboardings, managing scope, dependencies, risks, and cross-functional handoffs from spec validation through launch approval. 

• Monitor financial, resource and quality “health” of all assigned projects and recommend course corrections to mitigate issues; provide client engagement leadership team regular updates on project health 

• Translate final approved specs into Jira tickets and maintain the integrated, master timeline in BigPicture (on Jira); track progress, surface risks, and manage decision logs and approvals with stakeholders

• Plan and coordinate technical QA, integrated end-to-end testing, and post-launch regression testing in partnership with engineering and QA leads; manage UAT readiness and sign-offs.

• Conduct and lead kick-off and status meetings regularly with internal teams and ensure thorough communication with all stakeholders (internal and external) at all stages of every project 

• Communicate project status effectively to the Account Manager and/or Client Partnership Lead, and other key stakeholders, and identify and inform of perceived risks 

• Closely monitor requirements, establish plans and processes to avoid and/or resolve scope creep, mitigate revenue loss, or efficiency issues

• Tracks Lessons Learned and Participates in project retrospectives

• Champion existing processes while also identifying and presenting potential improvements to PMO leadership 

Required Skills/Abilities:

• Experience working with product development and engineering resources, with a basic understanding of related deliverables and processes; Strong Technical acumen, with the ability to foresee and remove technical conflicts across the application.
• Working knowledge of SDLC and delivery methodologies (e.g., Agile, iterative planning) with practical experience managing builds and integrated QA for complex platform solutions.
• Ability to multitask and prioritize under ever-changing needs and schedules, handling multiple projects at once while meeting tight deadlines and adhering to budgets 
• Adaptability; able to refocus team priorities and tasks, delegating effectively  
• Proven project management skills with an understanding of processes (timeline development, trafficking, risk management, etc.) and quality assurance/control (QA/QC) and project acceptance protocols  
• Strong oral and written communication skills
• Excellent analytical skills, strategic thinking, and solution oriented 
• Self-motivated with effective decision-making skills 
• Demonstrated strong planning and organizational skills; highly detail-oriented 
• Proficiency in Word, Excel, and project planning software such as MS Project
• Experience with Jira, BigPicture, Teams, and/or SharePoint a plus 

Education and Experience:

• 2-5 years of client and project management experience with an interactive agency managing partner programs, in a client facing role 
• Bachelor’s Degree or Advanced Degree preferred  

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Supervisory Responsibilities:  N/A