R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place to Work® Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone
Job Title: Project Manager – IT
Work Location: Work from Home (WFH)
Shift: US Shift (EST – 6:00 PM to 3:00 AM IST)
Job Summary
We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.
Key Responsibilities
* Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
* Handle complex access requests, approvals, and escalations with minimal supervision.
* Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
* Perform detailed access reviews, audit validations, and remediation tracking.
* Collaborate with business stakeholders and application owners for role alignment and governance.
* Drive process improvements and identify automation opportunities within IAM operations.
Required Skills & Qualifications
* Strong hands-on experience in IAM tools and access management processes.
* Proficiency in ServiceNow or similar ITSM platforms.
* Good understanding of RBAC, access governance, and compliance frameworks.
* Strong communication and stakeholder management skills.
* Ability to work independently and handle high-priority tasks.
Preferred Qualifications
* B.Tech / BCA or Any graduate degree.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- Strong hands-on experience in IAM tools and access management processes
- Proficiency in ServiceNow or similar ITSM platforms
- Good understanding of RBAC, access governance, and compliance frameworks
- Strong communication and stakeholder management skills
- Ability to work independently and handle high-priority tasks
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
