R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Role Details
Job Title: Project Manager – IT / 5M Supervisor II
Shift: US Shift (EST – 6:00 PM to 3:00 AM IST)
Job Summary
We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.
Key Responsibilities
* Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
* Handle complex access requests, approvals, and escalations with minimal supervision.
* Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
* Perform detailed access reviews, audit validations, and remediation tracking.
* Collaborate with business stakeholders and application owners for role alignment and governance.
* Drive process improvements and identify automation opportunities within IAM operations.
Required Skills & Qualifications
* Strong hands-on experience in IAM tools and access management processes.
* Proficiency in ServiceNow or similar ITSM platforms.
* Good understanding of RBAC, access governance, and compliance frameworks.
* Strong communication and stakeholder management skills.
* Ability to work independently and handle high-priority tasks.
Preferred Qualifications
* B.Tech / BCA or Any graduate degree.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- Hands-on experience in IAM tools and access management processes.
- Proficiency in ServiceNow or similar ITSM platforms.
- Understanding of RBAC, access governance, and compliance frameworks.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage high-priority tasks.
- Willingness to work US Shift (EST - 6:00 PM to 3:00 AM IST).
- B.Tech, BCA, or any graduate degree.
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
