Spectrum Jobs

Project Manager, Customer Facing

Spectrum

Project Manager, Customer Facing

Posted 4 Hours Ago

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Cerritos, CA, USA

In-Office

Junior

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Manage revenue-generating projects from planning through implementation. Responsibilities include coordinating stakeholders, monitoring schedules, budgets, costs, performance, and service levels; providing customer updates; analyzing project data; resolving challenges; and ensuring projects meet business and leadership expectations.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.
How You Will Make an Impact

Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
Meet with internal customers to provide status updates, gather feedback and report on project progress
Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
Analyze and interpret project data to support decision-making and continuous improvement
Perform additional tasks as requested to support project and business needs

Working Conditions

Office environment.
Some travel required.

What You Will Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in related field or equivalent work experience.

Experience

2+ years of project management experience.

Skills

Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
Strong prioritization and organizational skills for managing multiple projects and assignments
Develop effective working relationships with peers and project members
Effective critical thinking skills
Proven ability to perform in a fast-paced environment
Proficient in using computers and software applications, including Microsoft Project
Skilled in analyzing and interpreting data

Preferred qualifications:

Experience working with and building strong Carrier client relationships.
Solid understanding of the unique Carrier business.
Familiar with Salesforce.
PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking.
Product knowledge: Voice, Data Services, Video Systems, Network Security and Managed Services.
Telecommunications.
Outside Plant / Construction.

Education

Project Management certification or completion of a recognized project management curriculum.

#LI-EW1
KGN347 2026-84071 KGN347 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in a related field or equivalent work experience
2+ years of project management experience
Professional English communication skills
Strong prioritization and organizational skills
Ability to develop effective working relationships with peers and project members
Effective critical thinking skills
Ability to perform in a fast-paced environment
Proficiency with computers and software applications, including Microsoft Project
Ability to analyze and interpret data
Experience building strong Carrier client relationships
Understanding of the Carrier business
Familiarity with Salesforce
Experience with MS Project, JIRA, Tableau, Visio, and Gantt tracking
Product knowledge of voice, data services, video systems, network security, and managed services
Telecommunications experience
Outside plant or construction experience
Project management certification or completion of a recognized project management curriculum

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.