Program Manager

Posted 7 Days Ago
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Woodridge, IL, USA
In-Office
130K-150K Annually
Expert/Leader
Automotive • Transportation • Industrial • Manufacturing
The Role
Leads cross-functional product development, launch, and change-management programs from planning through completion. Manages objectives, schedules, budgets, capital requests, risks, resources, deliverables, performance metrics, and customer requirements. Coordinates engineering, manufacturing, sales, marketing, supply chain, finance, customers, suppliers, and other stakeholders. Develops launch strategies, cost models, and proposals; resolves complex issues; ensures quality, regulatory, and business compliance; and drives continuous improvement.
Summary Generated by Built In
Job Summary & Responsibilities

Position Purpose:

The Program Manager II is responsible for the successful planning, execution, and delivery of product development, launch, and change management programs by leading cross-functional teams, managing program objectives and resources, and ensuring alignment with customer requirements, operational capabilities, and business goals.

Essential Functions:

  • Lead and manage cross-functional programs and projects to achieve business objectives, successful new product launches, and implementation of product changes.
  • Lead Simultaneous Product and Process Development (SPPD) teams and Current Products (CP) teams by establishing goals, defining deliverables, monitoring performance, and ensuring successful execution of program objectives.
  • Manage programs throughout the product lifecycle, including planning, development, launch, change implementation, and completion of required SOP4.4K deliverables in accordance with established schedules.
  • Develop and manage program plans, timelines, milestones, capital requests (CERs), budgets, and product objectives, including cost, weight, performance, quality, and timing targets.
  • Develop, monitor, and report program, project, and team performance metrics using standardized reporting tools and Quality Operating System (QOS) measures; provide periodic updates to leadership, including the SPPD Executive Committee.
  • Lead communication and collaboration among engineering, manufacturing, sales, marketing, supply chain, finance, customers, suppliers, joint ventures, and other stakeholders to ensure alignment with program goals and timely resolution of issues.
  • Serve as the primary customer-facing lead for assigned programs, including facilitating launch meetings, managing stakeholder expectations, and coordinating communication throughout the program lifecycle.
  • Identify and mitigate program risks, resolve complex issues, remove execution barriers, and ensure successful delivery of program objectives.
  • Develop and execute program launch strategies to ensure readiness across all bill of material components while aligning manufacturing strategies with program and customer requirements.
  • Facilitate development of cost models and customer proposals by evaluating customer expectations, product strategies, freight considerations, and return-on-investment objectives.
  • Ensure compliance with company policies, quality standards, customer requirements, and applicable regulatory obligations.
  • Drive continuous improvement initiatives that enhance program execution, cross-functional collaboration, operational effectiveness, and business outcomes.
  • Perform other duties as assigned.

Education and Training

  • A bachelor’s degree in engineering, business, project management, or a related field is required.
  • A master’s degree in a related field is desired.
  • Project Management Professional (PMP), Program Management Professional (PgMP), and/or other relevant certifications are a plus.

Minimum Qualifications

  • A minimum of 10 years’ experience in a related field, including at least 5 years’ program management experience.
  • Experience within an industrial manufacturing environment and/or commercial vehicle industry experience preferred.
  • Ability to travel up to 10% of the time on an as needed basis.
  • Demonstrated experience leading cross-functional teams and managing complex programs from concept through product launch and implementation.
  • Proven ability to manage project schedules, budgets, capital expenditures, resources, risks, and deliverables while balancing customer and business objectives.
  • Experience working directly with customers, suppliers, and internal stakeholders to drive program success and resolve issues.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Strong verbal, written, presentation, and interpersonal communication skills, with the ability to effectively influence stakeholders across all levels of the organization.
  • Working knowledge of financial planning, budgeting, business case development, and return-on-investment (ROI) principles.
  • Advanced computer proficiency with Microsoft Office applications, including Excel, Word, Project, and PowerPoint.
  • Experience utilizing enterprise resource planning (ERP) systems, Product Lifecycle Management (PLM) software, and project management tools.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Pay Range

In accordance with applicable pay transparency laws, the salary range for this position is $130,000.00-150,000.00 annually. Final compensation will be determined based on factors such as experience, education, qualifications, and other job-related criteri

Compensation & BenefitsWe offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness.

Skills Required

  • Bachelor's degree in engineering, business, project management, or a related field
  • Minimum 10 years of experience in a related field
  • At least 5 years of program management experience
  • Experience leading cross-functional teams and managing complex programs from concept through product launch and implementation
  • Experience managing project schedules, budgets, capital expenditures, resources, risks, and deliverables
  • Experience working directly with customers, suppliers, and internal stakeholders
  • Strong analytical, organizational, problem-solving, and decision-making skills
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Working knowledge of financial planning, budgeting, business case development, and ROI principles
  • Advanced proficiency with Microsoft Office, including Excel, Word, Project, and PowerPoint
  • Ability to use ERP systems, PLM software, and project management tools
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Experience in an industrial manufacturing environment or commercial vehicle industry
  • Master's degree in a related field
  • PMP, PgMP, or other relevant certification
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The Company
Year Founded: 1913

What We Do

Hendrickson is a global leader in the design and manufacture of medium and heavy-duty mechanical, elastomeric, and air suspensions, as well as integrated axle and brake systems, tire pressure control systems, and other components for the global commercial transportation industry. The company provides innovative ride solutions aimed at increasing durability, lowering operating costs, and enhancing driver comfort for fleets and truck and trailer manufacturers worldwide.

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