Program Manager – Sales - French speaker

Posted 12 Hours Ago
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Vacoas, MUS
In-Office
Senior level
eCommerce • Business Intelligence
The Role
Manage key client quality-control programs within the Sales Department. Responsibilities include reviewing client accounts, ensuring requirements are met, developing service solutions, coordinating communication among clients and internal teams, supporting presales activities and client meetings, and partnering with technical experts to implement short- and long-term programs. The role requires strong client management, problem-solving, prioritization, Excel/VBA, PowerPoint, and fluent English and French.
Summary Generated by Built In
Company Description

“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.” 

The QIMA Story 

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. 

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. 

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. 

What sets us apart is our unique culture. Our 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? 

Our Consumer Products Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.  

Job Description

QIMA helps the world's brands and retailers manage their supply chains, delivering close to 400,000 inspections, audits and lab tests every year. “Client First” isn't a slogan for us, it's how we work. We are looking for a Program Manager to join our Sales Department and become the trusted right hand of our Key Account Director.

What You'll Do

  • Review and follow up on client accounts, making sure every requirement is understood and every Quality Control Program delivers real satisfaction
  • Propose and set up solutions that add value for our clients and raise our overall service quality
  • Be the communication hub between operations, back-office, frontline teams and client key contacts
  • Support pre-sales inquiries and client meetings alongside our operations experts
  • Partner with a team of technical experts to roll out quick wins and long-term programs for key accounts

Qualifications

What You Bring

  • A degree in Sales, Supply Chain or Business Administration
  • 7+ years in Sales, ideally within a lab or Quality Control company
  • Fluent English and French
  • Strong Excel skills (Macros, VBA) and PowerPoint
  • A sharp problem-solver who prioritizes well and thrives under deadlines
  • A true team player

Skills Required

  • Degree in Sales, Supply Chain, or Business Administration
  • 7+ years of sales experience, ideally within a laboratory or quality control company
  • Fluent English and French
  • Strong Microsoft Excel skills, including Macros and VBA
  • Strong Microsoft PowerPoint skills
  • Problem-solving ability, prioritization skills, and ability to work under deadlines
  • Team-oriented collaboration skills
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The Company
Buffalo, New York
1,482 Employees
Year Founded: 2005

What We Do

QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust. With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers and food growers. The company combines on-the-ground expertise with digital solutions to bring accuracy and visibility for quality, safety and compliance data. What sets QIMA apart is its unique culture: 5,000 employees live and make decisions every day by the QIMA Values. With client passion, integrity, and a commitment to making things simple, QIMA continues to disrupt the Testing, Inspection and Certification industry

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