Our Opportunity:
Chewy is seeking passionate, self-starting, problem solving Controls Systems Engineer at our fulfillment center in Houston, TX! Our Controls System Engineer is the crossroads of where the technician meets the engineer. The CSE must have technical proficiency as an industrial technician focusing on automation and controls, dealing with fast-paced downtime. As an Engineer, the CSE will have the approach of a master problem solver; able to see the bigger picture, not only the problem right now, but the probable conditions farther down the road. Lastly, you will play a crucial role in the overall facilities leadership and our strong emphasis on safety. Does this sound like you? Apply today!
What You Will Do:
- Analyze and solve complex automation equipment challenges to provide effective control system solutions to a variety of new and existing automated process equipment while focusing on improving equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and other devices and programs.
- Understand, maintain and solve material handling control systems, including PLC controllers and industrial networks such as motor control systems, servo drives, variable frequency drives, and electrical distribution systems
- Partner with FC Operations leadership, equipment vendors and parts suppliers to complete root cause analysis, formulate solutions, and coordinate solution implementation. Act as the technical consultant for Automation and Control projects inside the building
- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's
- Act as first level support for the Facilities Techs/Leads, during and after business hours, solving locally and remotely and repair all hardware or controls software systems within the building
- Appropriately call out downtime situations to vendors or Automation and Engineering Leadership for support to restore equipment operation.
- Use FC network support resources for guidance and assistance, and assist peers, as needed
- Train and mentor new technicians in operational procedures, including in the use of safety equipment and safety hazards
- Ensure compliance with safety and organization policies including OSHA standards and 5-S
What You Will Need:
- Bachelor's degree in Computer Sciences, Electrical, Electronics or Mechanical Engineering, Engineering Technology, or other related engineering
- 3+ years of experience within an industrial controls environment which includes PLC programming, I/O, communication networks and AC, DC, single / three-phase
- Experienced with Rockwell Automation Software, Allen-Bradley RS Logix PLC software
- Experienced with Conveyors, and Sorter systems and have a detailed understanding of Process Flow of Fulfillment Centers
- Must be able to demonstrate electrical knowledge of 24v AC/DC control circuits, electrical knowledge of 120v power and control circuits, knowledge of 277v-480v power circuits.
- Must possess the skills to wire and operate a 3-phase motor efficiently.
- Demonstrated use of digital multimeter and functions.
- Proficiency in interpreting electrical, pneumatic, and plumbing schematics, as well as mechanical and architectural drawings.
- Experience with conveyor mechanical systems (belts, drives, tracking belts, encoders)
- Must be available for 24/7 for emergency situations.
What Separates You From The Pack:
- Experience with electrical theory, Robotics, Controls components, automated equipment
- Experience with networked VFDs (EtherNet, DeviceNet)
- Familiarity with AutoCAD or other Autodesk software to read electrical drawings and schematics
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in Computer Sciences, Electrical, Electronics or Mechanical Engineering, Engineering Technology, or related engineering
- 3+ years of experience within an industrial controls environment including PLC programming
- Experienced with Rockwell Automation Software and Allen-Bradley RS Logix PLC software
- Knowledge of control circuits including 24v AC/DC, 120v, and 277v-480v power circuits
- Skills to wire and operate a 3-phase motor
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
