The Role
Provide quality management technical assistance and support to headquarters and field staff; develop and monitor management information systems; coordinate communications across leadership and stakeholders; perform statistical analysis and produce periodic reports documenting program activities and data integrity.
Summary Generated by Built In
Project Management Professional (PMP) certification (preferred but listed as required in the document’s “Desired” category).
Responsibilities:
- Provide technical assistance and direct support to headquarters and field management personnel on matters involving quality management.
- Assist in developing, implementing, and monitoring management information systems to improve both long‑ and short‑range quality production processes.
- Serve as a communications bridge among Headquarters, Regional and District leadership, and other Government directorates, ensuring the successful implementation of quality policies and procedures.
- Coordinate and participate in recurring teleconferences, meetings, and communications among field offices, Headquarters, and various stakeholders.
- Prepare reports using detailed statistical analysis to document program activities, production trends, and data integrity outcomes.
- Produce periodic reports for leadership review and distribution.
Skills, Knowledge and Expertise:
- Strong analytical and statistical reporting skills.
- Proficiency in quality management practices, production processes, and data integrity protocols.
- Ability to function as a liaison across geographically dispersed teams.
- Strong written and verbal communication abilities to support cross‑functional coordination.
- Capacity to work independently, manage competing priorities, and support special projects with minimal oversight.
Benefits:
TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.
About
Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
Skills Required
- Project Management Professional (PMP) certification
- Strong analytical and statistical reporting skills
- Proficiency in quality management practices, production processes, and data integrity protocols
- Ability to function as a liaison across geographically dispersed teams
- Strong written and verbal communication skills
- Ability to work independently and manage competing priorities with minimal oversight
- Experience developing, implementing, or monitoring management information systems
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The Company
What We Do
TeleSolv provides business process and systems integration support to a variety of Federal agencies. Our experienced professionals maintain applicable industry certifications that include PMP, ITIL, Six Sigma, CSSP, and CRM. Our support ranges from assessing enterprise‐wide programs and implementing process improvements to supporting operational activities and business processes within centralized and distributed business environments.
