Product Owner I- Claims & Billing Domain

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Come join the Business Agility organization within Global Risk Solutions in our Claims & Billing Domain! This Product Owner role will work in our Claims Experience portfolio to deliver and support stable, secure claims handling technology that enables our US Casualty & Property Claims teams to achieve strategic objectives.
You will help represent the voice of the customer and the organization through the delivery of business value. You will work closely with stakeholders (business and technology) to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. You will be the voice of the customer and ensure problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. From there, you will collaborate with squads/teams across portfolios and departments to deliver digital features, capabilities, and solutions.
Preferred Qualifications:

• Claims handling experience
• Guidewire Claim Center experience
• Familiarity with the North America GRS ecosystem (Distribution, UW, Claims, Data)

Responsibilities:

• Contributes to the creation of product vision and alignment with strategic priorities with stakeholders.
• Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• With the squad/team, contributes towards achieving assigned product KPIs.
• Manages product(s) with a low-medium degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria.
• Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning.
• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
• Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly.
• Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio.
• Collaboratively builds the squad/team product roadmap based on strategy and ongoing input from stakeholders.
• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
• Contributes to customer-driven design and usability testing.
• Ensures a well-positioned product through market & industry analysis.

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting.
• Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to make difficult and quick decisions daily.
• Problem solver with ability to lead the team to push the solutions and progress.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolio preferred.
• Experimental mindset to drive innovation amongst uncertainty.

About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

USD $108000.00 - $140000.00