About Mirakl:
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
For more information, visit www.mirakl.com.
Mirakl in Numbers:
- 🗓️ Founded in 2012 | Member of French Tech Next40
- 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:
- 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
- 🏆 Get Things Done: We prioritize action and efficiency for impactful results
- 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
- 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- 🤝 Satisfy & Empower Clients: We're committed to our clients' success
- Own product analytics end-to-end : instrument and report across Heap, Contentsquare, and Amplitude; build the dashboards PM leadership and Product Marketing rely on for trade-off calls and strategic decisions
- Build and run the customer feedback loop : design the intake and synthesis pipeline for customer signal (feedback, tickets, sales input, usage data) and partner with Customer Success from raw signal to actionable roadmap input
- Centralize and coordinate the product roadmap : create clear visibility across teams on what's shipping, what's blocked, and what's next; facilitate planning cycles and business reviews with structured, decision-ready inputs
- Keep the product toolstack functional : administer Productboard and Jira so they remain a working system, not a ticket graveyard; define the governance that keeps data clean and workflows purposeful
- Build and maintain internal AI agents : design automation flows and Dust agents that remove manual work from PM workflows (spec drafting, meeting synthesis, backlog triage, reporting); own agentic product management practices and enable Customer Success, Product Marketing, and Sales to self-serve off product data sources
- 5+ years in product operations, technical program management, or product management in a SaaS or platform company
- Proven track record of building a system or process from scratch
- Technical background: engineering, computer science, or a builder-track PM path
- Experience reading data models and discussing architectural trade-offs directly with engineering teams
- Product analytics: comfortable instrumenting, querying, and building dashboards that drive decisions
- AI agent design: able to scope, build, and iterate on automation flows and LLM-based agents
- Systems thinking: designs for resilience and knows when to kill a process that isn't working (including one you built)
- Cross-functional fluency: works naturally across PMs, designers, product marketers, and customer-facing teams
- Autonomous execution: comfortable clearing unmapped ground without a defined playbook
- Agentic & automation: Dust, n8n, Claude
- Product analytics: Heap, Contentsquare, Amplitude
- Product tooling: Productboard, Jira
- Design collaboration: Figma
- English: Fluent - Professional Proficiency
- French: Fluent - Professional Proficiency
- 45 minute introductory call with a Talent Acquisition Specialist
- Hiring Manager interview with Jean-Yves Simon, Chief Product Officer
- Two values-based interviews using the STAR methodology
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.
As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
Skills Required
- 5+ years in product operations, technical program management, or product management in a SaaS or platform company
- Proven track record of building a system or process from scratch
- Technical background (engineering, computer science, or builder-track PM)
- Experience reading data models and discussing architectural trade-offs with engineering teams
- Product analytics: instrumenting, querying, and building dashboards (Heap, Contentsquare, Amplitude)
- AI agent design: scope, build, and iterate on automation flows and LLM-based agents (Dust, Claude, n8n)
- Systems thinking and process governance
- Cross-functional fluency with PMs, designers, product marketing, and customer-facing teams
- Autonomous execution and ability to operate without a defined playbook
- Fluent professional proficiency in English and French
- Familiarity administering Productboard and Jira, and using Figma for design collaboration
What the Team is Saying
Mirakl Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is described as generous, spanning vacation, holidays, sick time, volunteer time, and bereavement. Parental leave is also highlighted positively and can include a phased return in some locations.
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Healthcare Strength — Core coverage includes medical, dental, vision, life and disability insurance, plus FSA/HSA options and an Employee Assistance Program. U.S. materials note day‑one eligibility and multiple plan choices.
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Retirement Support — Retirement offerings include a 401(k) with company match that is repeatedly highlighted as a strength. Financial extras such as performance bonuses are also referenced across roles.
Mirakl Insights
What We Do
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.
Why Work With Us
At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.
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Mirakl Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Benefit from one remote work day per week, with a fixed in-office team day (Team Day).
