The Product Manager role is primarily responsible for maximising the value of the Cloud Access AWS Resell Product, by supporting defining the product vision, managing the product backlog, managing the end-to-end development and execution of the billing product to service customers. This extends to aligning the future development of billing products to align with Versent’s strategic direction and maximising the impact the product delivers to customers and the business.
Areas of Primary Responsibility
Strategy
- Lead and ensure the product delivers the greatest possible value to customers and the business
- Lead the strategic planning, development, and execution of end-to-end lifecycle management for AWS Resell and related platforms.
- Develop a product roadmap that allows for cost and compliance optimisation in support of a FinOps offering to support customer spend and overall resell value proposition.
- Liaise closely with AWS across billing initiatives, product development and other matters to address product roadmaps.
Finance & Commercial
- Manage the customer facing and AWS supplier facing billing and payable matters that arise with the end goal of managing the product portfolio to drive financial targets (GCM, EBITDA and gross revenue). Enable the team to continuously improve product performance, including identifying market trends, competitive threats and regulatory issues
- Partner with both AWS and Versent stakeholders to validate sales claims and ensure the accuracy and integrity of financial operations related to AWS Resell activities. Plan closely with Versent finance for projected annual/monthly revenues and profits.
Engineering
- Lead the billing engine architecture and work to develop consistency between AWS and Microsoft billing processes as they evolve under Versent.
- Lead engineering team adaptation to drive automation and optimisation.
- Spearhead the development and continuous improvement of automated billing engines and MIS dashboards, adapting rapidly to changes in AWS reporting or discounting mechanisms, and enhancing monthly revenue visibility and commitment shortfall tracking.
Operations
- Identify and address operational challenges such as billing inconsistencies, credit/refund flows, and commitment shortfall calculations. Lead initiatives to automate manual checks and improve monthly revenue and profits visibility
- Develop a backlog to address issues that arise and mobilise addressing inconsistencies and issues across engineering team.
Sales
- Champion operational excellence by integrating Professional Services (PS) and Managed Services (MS) into cloud resell engagements. Use resell as a talking point for the customer to open up about their VPC issues, and act as a consultant (certifications add to my credibility) to gain customer trust and inroad into the account.
- Enable sales team to create and monitor CPPO offers. Set up partnerships with ISV with lucrative margins for the reseller.
Life at Versent
We're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth. We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.
We also offer our team:
Flexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.
Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.
Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.
Health & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.
Connection: Regular social activities across your team and the organisation.
Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!
Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.
At Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply!
If you require any accommodations throughout the interview process, please get in touch with us by emailing [email protected].
Top Skills
What We Do
Versent is an Australian-born technology company, focused on architecting, building & operating cloud native applications, data streams, platforms, and services. We take a customer first, outcomes driven approach. Our solutions are centred around the best of breed public cloud technology. From a stand-still start in 2014, we have grown to a tight team of over 600 family members both locally and internationally, with a diversified offering in professional services and managed services. With a focus on bringing craftsmanship back to technology, Versent built a team of passionate technologists who truly care about achieving quality outcomes, building lasting relationships and delivering on what we promise. As Australia’s most experienced and trusted partner, Versent has considerable experience in both successfully delivering digital projects and providing managed services support
