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Harnessing AI to transform business processes
The Role
The role involves leading product processes, product discovery, development, and growth, particularly focused on AI-automated operations in a B2B SaaS environment.
Summary Generated by Built In
Location: Melbourne Australia
Reports to: Product Lead
Direct reports: N/A
The Opportunity
Draftable is a fast-growing legal-tech software company used by law firms and in-house teams globally. Since launching our flagship legal document comparison product in 2023, more than 900 organizations have come on board.
You’ll help scale our product portfolio by taking ownership over product processes to build, launch and grow new product categories. This individual contributor role, reporting to the Product Lead, also presents an exciting opportunity to leverage your B2B SaaS Product experience to co-design and implement AI-automated product operations.
Why this role
What you’ll do
What you will bring
Location & Travel
Melbourne-based hybrid role with office location in CBD. Expect periodic travel for customer meetings, conferences and events.
Salary
A range of AUD $130,000 - $180,000 (inclusive of superannuation) according to level of skills and experience.
Our hiring process
Concise process designed to move quickly: screening call - technical interview - product-related test exercise - final interview with founder. We value practical evidence of how you manage product.
Inclusion
We welcome applicants from all backgrounds and ensure a fair, inclusive process.
How to apply
Please submit your CV and a short cover letter explaining why you are a good fit for this role.
Reports to: Product Lead
Direct reports: N/A
The Opportunity
Draftable is a fast-growing legal-tech software company used by law firms and in-house teams globally. Since launching our flagship legal document comparison product in 2023, more than 900 organizations have come on board.
You’ll help scale our product portfolio by taking ownership over product processes to build, launch and grow new product categories. This individual contributor role, reporting to the Product Lead, also presents an exciting opportunity to leverage your B2B SaaS Product experience to co-design and implement AI-automated product operations.
Why this role
- Own the discovery, design, development and launch of new product categories
- Join a fast-growing scale-up with established market distribution for new products
- Redesign and automate product operations for the AI-era
- Work in a customer-centric culture focused on solving real problems
- Operate with high trust and independence and flexible hybrid working arrangements
What you’ll do
- Product discovery & Design: speak with customers to clarify problems, specify functional requirements; and write PRDs and build prototypes with AI.
- Product development: translate customer feedback in Zendesk into Jira tickets, align engineers on roadmaps, own acceptance testing prior to release.
- Go to market: write release notes, create product marketing assets (demo videos, objection handling guides, etc.) and train Sales and Customer Success roles.
- Post‑launch growth: join customer feedback calls, analyze HubSpot and App Insights data on adoption & retention to prioritize improvements and new bets.
- AI product process automation: Co-design AI-enabled product processes, leveraging ChatGPT / Claude, Miro, Lovable, and custom internal tools.
What you will bring
- 5+ years in a product or product-related role (e.g. Associate Product Manager, Product Specialist, Product Manager, or similar)
- Experience in B2B SaaS, ideally with an understanding of the legal industry
- Product sense/taste (ideally grounded in product design experience) with a track record working with engineers to deliver on roadmaps
- Product marketing skills that can deliver assets (e.g. videos, presentations, flyers), ideally in the context of Outbound Sales
- Comfort in a growth startup environment where you define new AI-enabled product processes.
- A data-driven approach to problem-solving, and can balance technical, commercial, and user considerations.
- Excellent communication, able to distill complexity into clarity for different stakeholders to reach alignment.
Location & Travel
Melbourne-based hybrid role with office location in CBD. Expect periodic travel for customer meetings, conferences and events.
Salary
A range of AUD $130,000 - $180,000 (inclusive of superannuation) according to level of skills and experience.
Our hiring process
Concise process designed to move quickly: screening call - technical interview - product-related test exercise - final interview with founder. We value practical evidence of how you manage product.
Inclusion
We welcome applicants from all backgrounds and ensure a fair, inclusive process.
How to apply
Please submit your CV and a short cover letter explaining why you are a good fit for this role.
Top Skills
AI
Hubspot
JIRA
Zendesk
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The Company
What We Do
Affinda is your AI transformation partner.
Our deep expertise in business process automation together with our proprietary intelligent document processing platform enable organizations to streamline workflows with AI, achieving real productivity gains with measurable return on investment.
Around the world, leading enterprises trust Affinda to offer clear, practical AI solutions that automate their processes, boost productivity, expand margins and unlock time for higher value work.
Founded and headquartered in Melbourne, Australia, Affinda serves customers in more than 80 countries in 56 languages, with teams across Asia Pacific, North America and Europe.
