Product Manager II

As a Product Manager II, you will discover, develop and evaluate new inspection methodologies, imaging technologies, and condition reporting capabilities, translating field insights and damage detection research into practical, scalable inspection products for Manheim. Compile and evaluate requirements from auction sites, reconditioning facilities, and dealer networks to identify enhancements to imaging capture workflows, inspection protocols, and condition assessment accuracy. Establish product specifications for imaging hardware, inspection applications, and damage recognition systems, coordinating across imaging operations, software engineering, field operations, and sales teams to ensure successful deployment and adoption across physical and digital inspection channels.
What You'll Do

• Provide Product Management support for assigned inspection and imaging product(s) or technology components.
• Leverage feedback from inspectors, buyers, sellers and reconditioning teams, along with business strategy, damage detection analytics, user experience and imaging technology to create positive, effective inspection experiences across physical and digital channels.
• Represent requirements from field inspectors, auction operations, and seller networks to drive feature implementation and development with imaging technology, mobile app, and AI/ML teams.
• Map inspection requirements with target market segments (wholesale auctions, retail dealers, OEM remarketing) and analyzes which channels to actively pursue.
• Define archetypical users of assigned inspection products or imaging services (mobile inspectors, stationary lane photographers, remote condition reviewers, buyer decision-makers).
• Partner with imaging operations, technology teams, and business stakeholders to develop business case documentation for new inspection capabilities and imaging infrastructure investments.
• Leverage standard techniques and tools to analyze/monitor product KPIs such as inspection completion rates, image quality scores, damage detection accuracy, and turnaround times to ensure achievement of success metrics.
• Identify opportunities for testing and product enhancements based on analysis of inspection data, image quality metrics, and field feedback.
• Support resolution of inspection workflow issues, imaging equipment problems, and mobile app challenges; creates product collateral and training materials, monitoring results and feedback from pilot deployments and rollouts.
• Identify and ensures appropriate dissemination of lessons learned across inspection sites, coordinating and facilitating communication and creative collaboration between field operations, technology teams, and business stakeholders.

Who You Are
Minimum

• Bachelor's degree in a related discipline and 2 years' experience in product management, operations, or technology; or a master's degree and up to 2 years' experience; or 6 years' experience in product management, inspection operations, imaging technology, or automotive remarketing with no degree.
• Foundational skills in managing multiple priorities across field operations and technology, requirements analysis for inspection workflows, system and technology integration (imaging hardware, mobile apps, APIs).
• Acts with integrity and has foundational skills in building partnerships across operations and technology teams, driving innovation in product methodology, and focusing on execution of field deployments.

Preferred

• Experience in Automotive industry desired.
• Technology savvy in emerging areas like Computer Vision and AI-driven damage detection.
• Experience driving innovation in inspection methodologies, focusing on execution of field deployments, and striving for excellence in inspection quality and efficiency

What's In It For You
Here's a sneak peek of the benefits at your disposal as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with up to 8% company match.
• Mental health support, including counseling and access to virtual wellness resources such as CALM.
• Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.

Check out all our benefits.
USD 89,400.00 - 134,000.00 per year
Compensation:
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets