Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary: We are looking for a Product Management Manager to join the Payer Solutions team within the Interoperability Zone at athenahealth in Chennai. This role focuses on building products that enable seamless data exchange and collaboration between payer and provider organizations. You will drive and execute the product roadmap supporting athenahealth's Value-Based Care (VBC) strategy, while helping reduce administrative burden and improve healthcare efficiency. The role offers an opportunity to work on payer onboarding, interoperability, electronic prior authorization (ePA), and standards-based healthcare data exchange initiatives. You will collaborate closely with cross-functional teams to deliver scalable, outcome-driven solutions in a fast-paced environment.
About the Team: The Interoperability Zone drives growth and creates meaningful insights from diverse healthcare data sources by enabling scaled global integrations. The team plays a critical strategic role in advancing a connected healthcare ecosystem through interoperability solutions. The Payer Solutions team focuses on payer-provider collaboration, interoperability workflows, and operational tooling that support healthcare efficiency and value-based care initiatives. The team works closely with Product, Engineering, Operations, and external stakeholders to deliver innovative healthcare technology solutions.
Essential Job Responsibilities:
- Drive product strategy, roadmap execution, and delivery for payer interoperability and Value-Based Care initiatives.
- Define features, epics, user stories, and business requirements with a strong focus on customer outcomes and user experience.
- Prioritize product backlogs and make trade-off decisions between scope, schedule, and business value.
- Collaborate with scrum teams to deliver scalable interoperability solutions and platform capabilities.
- Become a subject matter expert in healthcare interoperability, payer-provider workflows, and regulatory requirements.
- Foster an API-first mindset and execution approach across product and engineering teams.
- Partner with stakeholders across business, technology, and customer-facing teams to align product priorities.
- Use data, metrics, and customer insights to drive product decisions and continuous improvement.
Additional Job Responsibilities:
- Support payer onboarding and integration readiness initiatives.
- Drive electronic prior authorization (ePA) workflow enhancements and adoption.
- Ensure compliance with healthcare interoperability regulations, including CMS mandates and the 21st Century Cures Act.
- Monitor industry trends related to HL7 FHIR, healthcare interoperability, and payer-provider data exchange.
- Collaborate with architects and engineering teams on complex technical and integration challenges.
- Identify opportunities for automation, self-service capabilities, and AI-enabled solutions.
- Recommend ongoing product enhancements to improve operational efficiency and customer experience.
- Contribute to tooling and processes that support operational scale, visibility, and exception management.
Expected Education & Experience:
- Bachelor's degree in Engineering, Computer Science, Healthcare Informatics, Business, or a related field.
- Minimum 8+ years of Product Management, Product Ownership, or relevant Engineering experience.
- Strong experience working with cross-functional stakeholders in complex business environments.
- Experience with healthcare interoperability standards such as HL7, FHIR, CCD, and healthcare integrations.
- Prior experience working with healthcare payers, payer interoperability, electronic prior authorization (ePA), Risk Adjustment, or Quality Reporting is highly preferred.
- Strong understanding of Agile product management practices, backlog prioritization, roadmap planning, and product delivery.
- Ability to engage deeply in technical discussions with architects and engineering teams, leveraging data and metrics for decision-making; exposure to AI-driven development and automation capabilities is a plus.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Skills Required
- Bachelor's degree or equivalent experience in Product Management
- 8 to 12 years of product management experience
- Prior experience in healthcare
- Experience working with stakeholders across cross-functional teams in a business environment
- Understanding of product management best practices, including Agile development methodologies
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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