Jobs at athenahealth

Leads end-to-end strategic sourcing for technology and professional services categories. Responsibilities include market analysis, benchmarking, should-cost modeling, competitive bids, proposal analysis, complex negotiations, financial modeling, savings tracking, governance, and executive recommendations. Partners with Finance, Legal, IT, business stakeholders, and procurement teams to optimize commercial outcomes and improve sourcing methodologies.

Prepare and automate U.S. tax compliance, property tax, business licenses, and support tax controversies. Maintain tax calendar, reconcile accounts, respond to government notices, conduct tax research, ensure SOX compliance, support R&D, transfer pricing and other tax projects, and participate in process automation and training initiatives.

Leads indirect procurement sourcing strategies, spend analysis, vendor negotiations, contract management, and supplier performance oversight. The role develops category plans, conducts RFx sourcing events, mitigates third-party risk, identifies cost savings, reports procurement metrics, improves purchasing processes, and supports procurement and source-to-pay systems. It also evaluates market conditions and commodity trends to identify alternative sources of supply.

Leads complex customer-facing technical implementations from discovery through post-go-live support. Responsibilities include project scoping, planning, stakeholder communication, risk management, data validation, SQL analysis, Python scripting, troubleshooting, documentation, and cross-functional coordination. The role manages multiple concurrent initiatives, drives process improvements, advises customers, and supports team mentoring in healthcare IT and EHR-related environments.

Leads engineering delivery for patient-facing web, iOS, and Android experiences. Manages 10–12 engineers across multiple teams, including hiring, coaching, performance management, staffing, and team development. Partners with product, UX, architecture, security, and engineering leaders on technical direction, delivery, quality, reliability, and incident improvements. Establishes engineering metrics, supports AI-assisted development adoption, manages technical debt, and improves team execution in a regulated healthcare environment.

Leads architecture strategy for complex software and AI platforms supporting healthcare scheduling. Defines target-state architectures, modernization roadmaps, technical standards, and migration plans across teams. Designs reliable distributed systems and governs observability, SRE, event-driven workflows, integrations, and production AI capabilities. Partners across engineering, product, security, and operations to influence decisions, improve compliance and operational readiness, and reduce technical debt. This individual-contributor role requires deep technical expertise, cross-team influence, and hands-on experience with infrastructure as code, containers, CI/CD, and Java.

Generates qualified sales opportunities by engaging healthcare prospects through phone, email, and online outreach. The role qualifies prospects, maintains Salesforce records, collaborates with Sales and Marketing, refines outreach strategies, uses AI-enabled tools, and supports pipeline growth, events, process improvements, and team development. This is a hybrid position requiring at least three office days weekly in Boston, Austin, or Atlanta.

Leads and grows software engineering teams delivering scalable healthcare revenue-cycle platforms. Responsibilities include architecture, hands-on code and design reviews, modernization, cloud-native services, event-driven systems, reliability, CI/CD, observability, incident management, roadmap planning, AI-assisted engineering adoption, hiring, mentoring, and cross-functional delivery ownership.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Lead one to two software engineering teams responsible for resolving customer issues and delivering product features. Partner with product managers and UX designers on priorities, scope, and timelines; oversee technical planning, incident response, root-cause analysis, and process improvement. Coach engineers, support career development, and promote accountability and continuous learning. Apply AI-assisted tools, including Claude Code and OpenAI Codex, to improve productivity, code understanding, testing, and engineering workflows.

Leads backend software design and delivery for a healthcare revenue cycle product. Owns system architecture, technical decisions, reliability, testing, observability, and production readiness across an enterprise monolith and newer platform services. Establishes engineering standards, mentors engineers, collaborates with product and architecture teams, and guides responsible adoption of AI-assisted development tools.

Provides technical and production support for healthcare interoperability interfaces and workflows. Investigates incidents using logs, diagnostic outputs, SQL, and production data; communicates findings; coordinates with vendors; documents resolutions; monitors queues; supports testing and readiness activities; and contributes to root-cause prevention. The role also uses AI-assisted tools for incident summarization and log analysis while verifying results against technical evidence and procedures.

Investigate and resolve interface, data flow, and production issues for a healthcare interoperability network. The role analyzes logs and production data using SQL, communicates findings to internal teams and vendors, documents investigations, monitors support queues, assists with testing and root-cause analysis, and contributes to troubleshooting guides and workflow improvements. It also applies AI-enabled tools for incident summarization and log analysis while validating results against technical evidence and procedures.

Lead the FP&A function by managing budgeting, forecasting, long-range planning, financial modeling, reporting, variance analysis, and executive dashboards. Build and mentor a high-performing finance team, improve FP&A processes and data integrity, and partner with executives and operational leaders to support strategic decisions. The role also includes applying AI to reimagine FP&A workflows and presenting insights to senior leadership and the Board.

Leads product vision, roadmap planning, prioritization, and execution for complex healthcare clinical and operational workflows. Translates customer and business needs into product requirements, manages backlogs and releases, analyzes product and operational data, and partners with engineering, design, clinical, implementation, support, sales, and customer success teams. The role also supports launches, issue resolution, AI-enabled product management workflows, and customer feedback activities.

Lead product discovery, strategy, roadmap prioritization, and delivery for clinical encounter and visit workflows. Serve as Scrum Product Owner, prototype and test solutions with clinicians, and partner with UX, Engineering, Data Science, Analytics, Clinical Informatics, and Patient Safety. Drive AI-enabled clinical features with responsible evaluation, rollout, and monitoring. Measure adoption, customer outcomes, and business value across shared and specialty-specific healthcare experiences.

Lead product vision, roadmap, backlog prioritization, and product outcomes for athenahealth’s clinical front-end and application performance capabilities. Partner with engineering, UX, cloud, operations, and client technology teams to improve healthcare application usability, speed, and reliability. Define requirements, performance measures, and user experiences while supporting shared software and observability tools. Drive AI-native product development and scale AI best practices across the R&D organization.

Lead product strategy and execution for medication management workflows within a healthcare technology portfolio. Own roadmap prioritization, Scrum product ownership, requirements, experimentation, metrics, AI-enabled capabilities, and product lifecycle delivery. Partner with Engineering, UX, Analytics, Patient Safety, Sales, Customer Success, and Marketing to improve clinical workflows, align stakeholders, launch capabilities, and measure outcomes.

Owns the vision, roadmap, lifecycle, evaluation strategy, and governance for athenahealth’s Clinical Data Science product area. The role leads Scrum product teams developing machine learning and generative AI capabilities for healthcare, partnering with Engineering, Design, Data Science, Patient Safety, Legal, Sales, and marketing. Responsibilities include prioritizing backlogs, defining success metrics, evaluating AI risks, establishing release criteria, supporting responsible AI practices, and delivering safe, scalable clinical AI experiences.

Build, test, maintain, and support healthcare integrations and client interfaces. Manage high-volume technical implementation projects, coordinate requirements, resolve HL7 and connectivity issues, communicate risks and timelines, and collaborate with clients, vendors, and distributed internal teams. The role also supports process improvement, team performance monitoring, training, mentoring, and delegated people-management responsibilities.