Jobs at athenahealth

Lead and coach a team building internal NOC applications and automation. Oversee full‑stack delivery across private and public cloud, drive workflow automation using APIs, event-driven and AI patterns, ensure production readiness, observability, and collaboration with infrastructure, security, and operations teams to improve reliability and operational efficiency.

The Senior Product Analytics Associate will enhance data models, build ETL processes, and ensure data quality to support analytics and product management.

Lead marketing orchestration and automation strategy across the buyer journey. Design governance, contact and prioritization frameworks, journey logic, suppression and handoff rules. Partner with demand gen, digital, sales, IT, and AI leadership to implement data-driven, automated, and AI-enabled marketing programs, enable scalable execution, run experimentation, and drive transformation through process improvement and change management.

As a Social Media Strategy Manager, you will develop and execute social media strategies, create content, manage governance frameworks, and report on KPIs to enhance brand presence and audience growth across multiple platforms.

The Operations Associate will resolve claims and tasks related to US healthcare RCM and partner with the quality team for training improvements.

The Senior Manager leads a team of trainers in healthcare implementations, focusing on people development, operational leadership, and client partnership during go-live processes.

Generate qualified sales opportunities through outbound phone, email, and online outreach. Qualify prospects, maintain records in Salesforce, collaborate with Sales and Marketing, use AI-enabled tools to personalize outreach, and meet pipeline and outreach goals. Hybrid role requiring in-office presence and participation in training and team initiatives.

Support sales and customer success by preparing and processing contracts and proposals, ensuring SOX/SOC1 compliance, validating bookings and revenue, maintaining CRM data integrity, coordinating approvals and signatures, managing offboarding and billing tasks, and identifying process improvements and automation opportunities.

Lead and execute the Quest to SGS upskilling program and Inside Sales onboarding. Facilitate skill-based sessions, teachbacks, mock demos, and certifications. Provide direct feedback to reps, identify skill gaps, track program effectiveness, and support scheduling and reporting. Partner with CSOE and sales leadership to align readiness expectations and continuously refine curriculum using data and AI tools to improve seller performance.

Provide technical production support for athenahealth's interoperability network: troubleshoot interfaces and data flows, analyze production data with SQL, coordinate with vendors, document investigations and resolutions, monitor queues, and use AI-enabled support tools while ensuring human verification and escalation.

Lead data extraction and analysis to identify root causes and customer pain points. Build and maintain complex SQL queries, validate data, create reports and KPIs, and communicate actionable insights. Collaborate across Customer Success, Product, and Services to drive process improvements and contribute to program/project plans.

Resolve customer issues and ensure the efficiency of athenahealth's interoperability network by providing technical support, analyzing production data, and coordinating with vendors.

The Creative Copywriter, Sr Manager develops impactful copy across marketing content. Works on creative concepts and ensures alignment with brand messaging and goals.

The EDI Operations Manager leads a team to enhance trading partner operations through people management, process improvement, and project management, ensuring better stakeholder alignment and customer outcomes.

The Creative Video Production Manager leads video production, specializing in animation and motion graphics, collaborating on marketing initiatives and event content.

The Senior Operations Analyst will improve healthcare revenue cycle operations, manage AR calling and denial workflows, analyze performance data, and support continuous improvement initiatives.

Provide onsite and remote training and coaching for clients during athenaNet implementations to ensure successful go-lives and optimal product adoption. Deliver classroom and one-on-one trainings, execute contracted training deliverables, manage heavy travel schedules, and support client workflows and revenue cycle/EHR processes.

Support customer care events and communications by coordinating feedback, tracking progress on initiatives, and analyzing data to enhance customer experience and brand reputation.

The Manager of Actuarial Analytics develops advanced actuarial models for healthcare utilization forecasting, supports revenue projections, and delivers insights to leadership while collaborating with various teams.

The Accounting Manager oversees general ledger activities, ensuring accurate financial reporting, managing teams, improving processes, and communicating accounting matters effectively.