Product Design Lead - Collaboration & Human-Technology Interaction

The Devices RoomOS and Agnostic Experiences team designs the human-technology interaction that powers modern collaboration across meeting rooms and hybrid workspaces. We sit at the convergence of hardware, software, and AI—shaping how people connect whether they're in the same room or across the globe, and our work directly defines Cisco's vision for the future of collaborative work. Ours is a cross-functional group of designers, researchers, engineers, and product managers who balance technical rigor with deep human empathy. The vibe is curious, collaborative, and forward-looking, with AI and agentic workflows treated as central to how we design. If you're energized by dissolving the friction between people and technology, this is where that work happens.

• Shape human-technology interaction across Cisco’s Devices portfolio to make complex collaboration, configuration, and in-room workflows feel clear, reliable, inclusive, and visually refined.
• Translate emerging capabilities such as AI, multimodal systems, sensor-driven intelligence, and context-aware automation into practical, trustworthy experiences that improve how people meet, share, and collaborate.
• Design scalable interaction models, prototypes, and experience architectures that support consistent quality across hardware form factors, meeting services, and enterprise environments.
• Partner with design, product, engineering, research, data science, and business stakeholders to align user needs, technical constraints, trust requirements, opportunities and roadmap priorities.
• Use qualitative/quantitative insights, telemetry, and feedback loops to improve usability, accessibility, AI behavior, visual quality, and measurable product impact.

• Bachelor’s degree in UX, HCI, Interaction Design, Product Design, Cognitive Science, related field, or equivalent experience.
• Experience designing complex enterprise, B2B, collaboration, hardware-software, or connected device products.
• Experience leading product design from problem definition to launch, including discovery, concepting, iteration, delivery, and cross-functional alignment.
• Experience designing and shipping workflows, interaction systems, intelligent experiences, or enterprise products that improve user and business outcomes.
• Portfolio with at least 2 shipped examples showing the problem, candidate’s role, solution, outcome, and use of design/prototyping or AI-assisted tools.

• 6+ years of product design experience in enterprise, B2B, collaboration, hardware-software, or connected device products.
• Experience designing for connected devices, hardware-software ecosystems, or intelligent workplace technology.
• Familiarity with emerging AI technologies, including LLMs, multimodal models, agentic systems, and context-aware experiences.
• Experience contributing to design systems, AI experience frameworks, interaction patterns, or behavioral guardrails at scale.
• Strong communicator with visual design sensibility, able to align teams around user value, business impact, responsible AI, and design excellence.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.