Overview
At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
What we're looking for
Rain is seeking a detail-oriented, passionate Implementation Specialist to join our team. In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings.
What you'll do
Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
Support the design of onboarding workflows for new business customers.
Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
Work with product managers to define business requirements for onboarding and create user stories.
What you'll bring to Rain
Bachelor's degree in Business, Analytics, Economics, or a related field.
0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
Excellent communication skills and ability to work cross-functionally with diverse teams.
Ability to work independently and take ownership of tasks while collaborating with team members.
Desirable but not mandatory
Experience in the financial services or credit card industry.
Familiarity with SQL and other data query tools.
Knowledge of customer onboarding best practices in a tech-driven environment.
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Skills Required
- Bachelor's degree in Business, Analytics, Economics, or a related field
- 0-2 years of experience in an implementation, customer success, or similar role (preferably B2B)
- Strong analytical and problem-solving skills, ability to manage multiple complex projects
- Excellent communication skills and ability to work cross-functionally with diverse teams
- Ability to work independently and take ownership of tasks while collaborating with team members
- Experience in the financial services or credit card industry
- Familiarity with SQL and other data query tools
- Knowledge of customer onboarding best practices in a tech-driven environment
What the Team is Saying
Rain Compensation & Benefits Highlights
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Affordable Benefits — Employer-paid share of medical, dental, and vision is presented as very high, with comprehensive coverage highlighted. Third-party listings echo comprehensive health coverage and company-paid life insurance, reinforcing affordability of core protections.
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Retirement Support — A 401(k) with company match is part of total rewards, supporting long-term savings. Public materials position retirement support alongside health coverage and equity.
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Equity Value & Accessibility — Equity is offered to all employees, aligning ownership with company growth. This broad access to ownership is consistently referenced across the careers page and job posts.
Rain Insights
What We Do
Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products, platforms, and payment flows. Whether they’re launching a credit card program, enabling cross-border payments, or embedding wallets, Rain builds the tools to do it fast, flexibly, and compliantly. We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support, 7-day-a-week settlement, and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity. Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started. If you’re excited about building the future of payments, we’re always looking for more Rainmakers to help us make money move—instantly, globally, and securely.
Why Work With Us
Rain is building frontier fintech at a moment of real regulatory clarity, which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors, we’re a lean team with a big mission. All Rainmakers take on real ownership, tackle complex problems, and have fun doing it.
Gallery
Rain Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
