Building a better future for this generation and the next.
The Role
Work with product, engineering, and dealers to define and maintain user stories, acceptance criteria, and feature documentation for DMS Accounting. Document current and future accounting workflows, analyze product usage and support-ticket data, conduct dealer interviews, synthesize research, ingest competitive intelligence, support QA and UAT, and maintain business rules, data definitions, and integration dependencies.
Summary Generated by Built In
Intro
The DealerOps team at Cox Automotive is leading the modernization of the dealer management system experience - reimagining how dealerships run their financial operations on a cloud-native platform built for the way dealers work today. This is foundational platform work, and the accounting domain sits at the center of it.
As a Product Business Analyst for DMS Accounting, you will be the connective layer that keeps the product team moving. You'll assist in writing the stories, do the research, pull the data, documenting the workflows, and make sure nothing falls through the cracks between what dealers need, what product has decided, and what engineering is building. This is a high-impact, high-visibility role for someone who is organized, curious, and ready to get close to a complex domain.
What You'll Do
Preferred
Domain & Industry Experience
Technical & Integration Fluency
AI Capability
What's In It For You
Here's a sneak peek of the benefits at your disposal as a Cox employee:
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
The DealerOps team at Cox Automotive is leading the modernization of the dealer management system experience - reimagining how dealerships run their financial operations on a cloud-native platform built for the way dealers work today. This is foundational platform work, and the accounting domain sits at the center of it.
As a Product Business Analyst for DMS Accounting, you will be the connective layer that keeps the product team moving. You'll assist in writing the stories, do the research, pull the data, documenting the workflows, and make sure nothing falls through the cracks between what dealers need, what product has decided, and what engineering is building. This is a high-impact, high-visibility role for someone who is organized, curious, and ready to get close to a complex domain.
What You'll Do
- Assist in writing and maintaining well-formed user stories, acceptance criteria, and feature documentation across the DMS Accounting backlog, keeping artifacts current and refinement-ready as priorities evolve.
- Document current-state and future-state dealership accounting workflows - including GL management, deal posting, cash receipts, AP processing, and period close - using process diagrams and structured written specifications.
- Pull and analyze product usage data, support ticket trends, and qualitative research inputs to surface patterns and feed prioritization decisions for the PM team.
- Participate in dealer interviews and observation sessions, capturing structured field notes and synthesizing findings into research artifacts and problem statements that inform discovery.
- Partner with the Competitive Intelligence team to consume and internalize DMS competitor research, translating findings into product-level implications and actionable inputs that inform prioritization and discovery decisions alongside the PM.
- Partner with engineering and QA to clarify requirements, verify that built features meet acceptance criteria, and support user acceptance testing before release.
- Maintain living documentation for DMS Accounting business rules, data definitions, workflow logic, and integration dependencies - keeping the team aligned as the platform evolves.
Preferred
Domain & Industry Experience
- Familiarity with dealership operations, automotive retail, or DMS software (CDK, Reynolds & Reynolds, Tekion, or equivalent).
- Working knowledge of accounting concepts such as general ledger structure, accounts payable and receivable, deal posting, or period close - through product work or prior experience in an accounting or finance operations role.
- Experience documenting business processes and data flows using tools such as Lucid, Visio, or equivalent.
Technical & Integration Fluency
- Experience querying data using SQL or working within a BI or analytics platform such as Tableau, Looker, or equivalent.
- Familiarity with delivery and requirements management tools such as Rally, Jira, Confluence, or equivalent.
- Experience supporting a product team through a platform migration or system modernization effort.
AI Capability
- Demonstrated familiarity with Context Engineering - the ability to structure prompts and inputs that produce reliable, useful AI outputs as part of day-to-day research, synthesis, and documentation work.
- Demonstrated familiarity with AI-Native Product Building - an understanding of where AI can meaningfully improve accounting workflows and the ability to contribute to requirements that incorporate AI capabilities responsibly and effectively.
What's In It For You
Here's a sneak peek of the benefits at your disposal as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with up to 8% company match.
- Mental health support, including counseling and access to virtual wellness resources such as CALM.
- Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.
- Check out all our benefits.
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- Write and maintain user stories, acceptance criteria, and feature documentation
- Document current-state and future-state dealership accounting workflows (GL, deal posting, cash receipts, AP, period close)
- Pull and analyze product usage data and support ticket trends
- Conduct dealer interviews and observation sessions and synthesize findings
- Partner with engineering and QA to clarify requirements and support user acceptance testing
- Maintain documentation of business rules, data definitions, workflow logic, and integration dependencies
- Experience querying data using SQL or working with BI/analytics platforms (Tableau, Looker, or equivalent)
- Familiarity with DMS software (CDK, Reynolds & Reynolds, Tekion, or equivalent)
- Working knowledge of accounting concepts (general ledger, AP/AR, deal posting, period close)
- Experience documenting business processes and data flows using Lucid, Visio, or equivalent
- Familiarity with delivery and requirements management tools such as Rally, Jira, Confluence
- Demonstrated familiarity with Context Engineering and AI-native product building for accounting workflows
- Authorized to work in the United States without sponsorship
What the Team is Saying
Belinda
Manager of Network Automation
Tonya
Director of Agile Delivery
Chris
Manager of Engineering Support & Delivery
John Chapman
National Client Sales Director, Cox Automotive
Kib Yahyehyrab
Audit Analysis, Cox Enterprises
Jenny Arias
Marketing & Events Assistant, Cox Farms
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
Cox Enterprises Insights
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
