Product Analyst

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal.

About the Role:

As a Product Analyst at Independence American Insurance Carrier, you will play a pivotal role in shaping the world of pet insurance. You will identify data and market trends and business opportunities to enhance and innovate our pet insurance products. Working closely with the Product Managers and the Director of Product Management, you will utilize your problem solving and analytical skills to present data-driven insights to inform key decisions and ensure our pet insurance offerings remain competitive and customer-centric.

You will be responsible for providing performance analytics for the carrier and our Managing General Agencies focusing on profitable growth, and product plans that align with strategic needs.

Are you ready to embark on a rewarding career where you can make a real difference? Join our team and let us create a brighter future for pets everywhere.

Main Responsibilities

• Analyzes product and portfolio P&L performance, identifies growth opportunities, assesses new product metrics, and evaluates initiatives to uncover issues. Provides strategic recommendations and implements improvements to drive profitable growth.

• Develops and enhances reports and tools which support better decision-making for our business partners.

• Become and act as subject matter expert in specific pet insurance contracts, products and rating structures.

• Constructs, and works with, structured information and data sets from multiple sources to generate analytical insights, following best practices for data retrieval and ensuring data integrity across products.

• Conducts ad hoc analyses to address and resolve emerging business challenges.

• Supports the exploration and analysis of key data points to support on-going monitoring, maintenance, and underwriting of existing products.

• Collaborates with key stakeholders, such as Actuarial and Underwriting, to identify portfolio insights, emerging trends, and profit opportunities, enhancing performance and mitigating risk.

• Serves as the Product Management organization’s key voice in Data Strategy execution, ensuring departmental requirements are met.

Qualifications

• Bachelor’s degree in a relevant field or equivalent work experience.

• 3+ years of experience in product performance analytics, insurance pricing, and/or underwriting.

• Strong visualization and presentation skills for reporting and analytics, with proficiency in tools such as Power BI, Tableau, or similar platforms.

• Proven ability to collect, analyse, and synthesize data, with experience using tools such as SAS, SQL, R, Python, or equivalent to support informed product decisions.

• Knowledge or experience in veterinary or animal health (specifically dogs and cats) is highly desirable.

• Ability to effectively communicate complex ideas, product details and analysis to both technical and non-technical internal audiences, as well as management.

• Proven ability to manage multiple tasks and adapt to a fast-paced, evolving environment.

#carrier

#hybird

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)