Jobs at Independence Pet Holdings

Lead organic search strategy across SEO, AEO, and GEO to drive traffic, leads, and revenue. Manage internal and agency resources, define KPIs, guide technical SEO and content optimized for traditional and AI-driven discovery, oversee analytics and reporting, and collaborate cross-functionally to improve discoverability and authority.

The Lead Cybersecurity Engineer implements cloud security standards, manages cybersecurity tools, performs assessments, and supports data privacy and governance while collaborating with various teams.

Lead design and operate the enterprise integration platform across Azure, Dynamics 365, Databricks, CDP, payments, contact center, and AI surfaces. Define API/event standards, govern runtime (APIM, Service Bus, Event Grid, Logic Apps, Functions), ensure security, observability, delivery quality, and mentor the integrations team while coordinating cross-functional stakeholders and external partners.

Manage and optimize joint marketing campaigns with partners, overseeing execution across various channels and collaborating with cross-functional teams to meet metrics and deadlines.

Own and grow relationships with distribution partners to accelerate pet insurance sales. Develop and execute joint GTM plans, manage partner performance and forecasts, run business reviews, coordinate cross-functional initiatives, create partner playbooks, and analyze market trends to identify expansion opportunities.

Design, build, test, and ship responsive web and React Native mobile features. Own end-to-end delivery, integrate with backend APIs (.NET BFF), implement auth flows, maintain reusable accessible UI components, contribute CI/CD and release processes, mentor engineers, and drive performance and accessibility improvements.

The Director of Governance, Risk, and Compliance oversees the implementation of risk management and compliance programs across the enterprise. Responsibilities include regulatory compliance, audit leadership, third-party risk management, and collaboration across teams to ensure effective governance and oversight.

Serve as the senior individual contributor and technical leader for customer-facing React and React Native web and mobile platforms. Own architecture, toolchain standards, design-system strategy, CI/CD, security, observability, and performance. Drive technical roadmaps, mentor senior engineers, run architecture reviews, and represent engineering with product, UX, security, and executive stakeholders to deliver scalable, resilient consumer experiences.

The Technology Program Manager is responsible for leading strategic infrastructure and enterprise application initiatives to modernize the technology ecosystem at Independence Pet Holdings, supporting a multi-year transformation roadmap.

Support product leadership for an MGA pet insurance portfolio by delivering data-driven recommendations, enabling new product development, ensuring regulatory compliance, monitoring product performance and KPIs, and producing competitor intelligence and briefings to inform strategic decisions.

The Technical Program Manager leads strategic customer technology initiatives across digital platforms including Dynamics 365, ensuring effective execution, delivery coordination, and governance in a multi-year transformation program.

Support regulatory change management: monitor and analyze laws, communicate requirements, track compliance evidence, conduct audits and risk assessments, support investigations, develop corrective actions, provide training, and coordinate regulatory communications and documentation.

Lead design, build, deploy, and operate agentic AI solutions using Microsoft Copilot Studio, Power Platform, Dynamics 365, and Azure services. Own reference implementations, CI/CD, integrations (Dataverse, REST APIs), monitoring, compliance, and mentor engineering teams while collaborating with product, data, security, and architecture stakeholders.

Lead growth across affiliate, aggregator, and channel marketing through partner management, performance optimization, and multi-channel campaign execution. Own strategy, reporting, budgeting, compliance, and cross-functional coordination while coaching junior team members and presenting results to leadership.

Lead finance, regulatory, and reporting for the Canadian branch of a U.S. insurance company: manage OSFI filings, IFRS 17 and US GAAP alignment, provincial compliance, GL and month-end processes, actuarial coordination, audits, controls, and cross-border collaboration to support growth and governance.

Lead end-to-end UX research to inform product strategy for PetPlace's digital products. Plan and run generative and evaluative studies, synthesize insights into actionable recommendations, create artifacts (reports, journey maps, prototypes), partner with product/design/engineering, scale research operations, and advocate for user-centered decision-making across the organization.

Lead FP&A and financial planning for Spot and IPH, manage forecasting, reporting, consolidations, and modeling. Partner with accounting, tax, treasury, and sister companies to support strategic decisions, process improvements, and team development.

Support end-to-end deployment of actuarial pricing in Earnix, perform statistical modeling and data analysis, build dashboards and reports, validate and govern deployments, coordinate releases across environments, monitor production rating behavior, and present findings to stakeholders.

Provide advanced onsite and enterprise L2/L3 end-user support, manage office AV and IT infrastructure for Chicago HQ, support executives, enforce ITIL/SLA processes, manage software asset records in ServiceNow, coordinate MSP/vendor escalations, and lead endpoint/AV deployment projects.

Lead information security governance, risk, and compliance programs. Manage cross-functional teams, SOC 2 Type II audits, regulatory engagements, enterprise data security and governance, incident communications, information security questionnaires, KPI/KRI reporting, and mentor junior staff to ensure regulatory and standards alignment.