Jobs at Independence Pet Holdings

Provisions and supports Azure cloud infrastructure, Terraform modules, and Azure DevOps CI/CD pipelines. Manages Azure resources, landing zones, networking, identity, security controls, monitoring, compliance, cost optimization, and deployment automation. Troubleshoots infrastructure and pipeline issues, supports incident response, and partners with application, security, networking, and operations teams. The role also develops runbooks, maintains environment parity, and delivers governed, reliable, production-ready DevOps capabilities.

Manage infrastructure project delivery across Azure, Microsoft 365, cloud, endpoint, identity, networking, security, and enterprise IT services. Coordinate cross-functional teams and vendors, oversee project intake, planning, dependencies, risks, reporting, cutover activities, communications, documentation, and support handoff. Ensure initiatives align with infrastructure standards, security requirements, service management practices, and operational governance.

Own the email and SMS lifecycle marketing strategy across acquisition, onboarding, retention, cross-sell, and win-back programs. Audit and optimize Salesforce Marketing Cloud, HubSpot, and SendGrid journeys, automation, segmentation, personalization, and testing. Partner with cross-functional teams to improve conversion, retention, engagement, and customer value. Lead and mentor email marketing specialists and developers while establishing governance, reporting, and performance standards.

Manages end-to-end onboarding and implementation for new and renewing employer group insurance clients. Configures rates, benefits, commissions, and eligibility rules; coordinates clients, producers, TPAs, technology partners, and internal teams; leads kickoff meetings and stakeholder reviews; troubleshoots implementation issues; supports testing, documentation, training, and post-launch support. The role also drives process improvements and provides subject matter expertise and mentorship within group insurance onboarding.

Own the digital measurement ecosystem across websites, quote engines, customer portals, and account applications. Lead Google Tag Manager tracking frameworks, data-layer standards, Google Analytics 4 configuration, conversion events, attribution, funnel analysis, experimentation measurement, data-quality audits, and analytics governance. Partner with Marketing, Product, Engineering, and Data teams to translate customer behavior into actionable insights that improve growth, conversion, and customer experience.

Supports budgeting, forecasting, long-range planning, financial reporting, variance analysis, expense management, KPI development, and strategic decision support across multiple brands and shared services. Partners with finance and business leaders, improves reporting and planning processes through automation, supports ERP and EPM optimization, and maintains financial data accuracy, intercompany allocations, and governance.

Lead and execute high-visibility brand and motion design across a portfolio of pet insurance brands. Create strategic visual concepts for digital, print, social, web, email, and paid channels. Mentor junior designers, partner with stakeholders, present creative rationale, and maintain brand consistency while managing multiple projects and timelines.

The Marketing Data Analyst will analyze performance data across marketing and sales channels, develop dashboards, and provide insights to improve customer engagement and ROI.

The People Partner - Technology will provide strategic and operational support for the Technology organization, fostering partnerships and managing HR operations. Key responsibilities include workforce planning, employee relations, performance management, and supporting organizational change.

The role involves architecting digital workplace solutions using Microsoft tools, ensuring alignment with business needs, and mentoring other architects.

Lead accounting operations and a reporting team to improve AP, intercompany, investment, and banking workflows; drive reporting automation, controls, and UAT for system integrations; partner with FP&A, Procurement, IT, and external auditors; manage statutory and management reporting, reconciliations, accruals, and close processes while scaling processes and metrics across the organization.

The Insurance Product Manager leads product strategy, development, market research, and cross-functional collaboration to create competitive pet insurance products. They ensure compliance, drive innovation, and engage stakeholders while managing the full product lifecycle.

Own product strategy and roadmap for customer-facing platform capabilities. Lead discovery, define requirements with Engineering, collaborate with UX/Data/Marketing, run A/B tests and analytics, and deliver scalable experiences that improve acquisition, engagement, and retention for millions of pet parents.

Manage product features and roadmaps for pet-health platforms, author product requirement documents and technical specs, scope and manage partner-facing APIs and integrations, coordinate cross-functional delivery, perform market and competitor analysis, and measure product performance working with data engineering.

The Product Analyst will analyze product performance, develop reports, and collaborate with stakeholders to enhance pet insurance offerings through data-driven insights.

Lead global merchant acquiring and payment acceptance strategy and operations. Own onboarding, KYC/KYB, fraud, disputes/chargebacks, vendor management, risk governance, controls, settlement/reconciliation, reporting, and cross-functional partnership to ensure compliant, scalable, and profitable payments.

Lead portfolio performance and pricing strategy for multiple pet insurance brands. Use GLM, actuarial and predictive analytics to optimize growth, profitability, retention, and competitive positioning. Partner cross-functionally with Actuarial, Underwriting, Data Science, Finance, Product Ops, and MGAs to develop pricing, underwriting, and product initiatives, support regulatory filings, and deliver data-driven recommendations to senior leadership.

Support regulatory change management: monitor and analyze laws, communicate requirements, track compliance evidence, conduct audits and risk assessments, support investigations, develop corrective actions, provide training, and coordinate regulatory communications and documentation.

Lead product ownership for business-facing applications, manage a single development team through all phases, prioritize and propose application demand, define feature sets, perform market and competitor analysis, and collaborate with technology teams to make tactical product decisions.

The Lead Cybersecurity Engineer implements cloud security standards, manages cybersecurity tools, performs assessments, and supports data privacy and governance while collaborating with various teams.