Product Management Coordinator

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal.

About the Product Management Coordinator position:

Do you get excited about being a part of helping pets have longer, happier lives? As a Product Management Coordinator at Independence American Insurance Company, you will play a pivotal role making sure our customers have top-notch pet insurance. This role serves as a central point for owning and coordinating the cross-functional teams involved in a successful DOI filing process. Please note, this role is not responsible for the filings themselves, but will work closely organizing with Actuarial, Underwriting, the MGA’s, Product Management and Compliance throughout the process. You will be responsible for strategizing a communication plan, and act as the single point of contact for all filing related to ensure a timely and efficient filing process. That, combined with owning, maintaining and enhancing the centralized Filing Calendar makes this a pivotal role in ensuring the filling process is executed smoothly and appropriately from the beginning through to the end.

Are you someone who is well organized, technical, loves connecting key business parties and ready to embark on a rewarding career where you can make a real difference? Join our team and let us create a brighter future for pets everywhere.

Key Responsibilities

• Owns, manages and maintains the Product Filing Calendar, including updating and communicating changes as well as enhancing it for maximum impact.
• Manages multiple filing deadlines simultaneously, ensuring the responsible parties have the information they need, and timeline understanding for success.
• Analyzes, interprets, summarizes, and distributes regulatory filing guidance to impacted cross-functional departments.
• Provides guidance to the business to help them understand regulatory filing status, requirements, and timelines.
• Creates a communication strategy for recurring updates, as well as notifying parties of key
• changes that occur.
• Owns and integrates the Filing Sign-Off process between all the required parties (e.g. Product, Actuarial, Underwriting, MGA’s, etc.), including enhancing the sign-off documentation for a smoother, more efficient and more automated process.
• Works with Program Management team to identify gaps in the filing process, and present ideas to enhance that process.
• Initiating and raising concerns or risks found within the filing process, and on the calendar.
• Other related business responsibilities, as needed.

Requirements

• Bachelor’s degree in a relevant field or equivalent work experience
• 2+ years of experience in insurance, compliance, analytics, project management or another related field
• Strong organizational skills and detail-oriented
• Demonstrated ability to work collaboratively within and across teams
• Strong communication experience
• Familiarity with the State Filing process
• Experience and advanced skills in Excel

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)