Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 25,000 hotels in our program (including over 14,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.
ResponsibilitiesPosition Summary:
Key skills areas
Main tasks
Communication
Support communication between hotels, suppliers, and internal teams.
Assist in preparing clear updates, reports, and presentations on procurement activities.
Ensure smooth information flow during sourcing events, meetings, and follow ups.
Coordination & process support
Organise procurement activities, timelines, and documentation.
Coordinate meetings, training sessions, or any other support for hotels
Track progress of procurement tasks and ensure deadlines are met.
Maintain structured filing and ensure documentation is complete and accessible.
Systems & Data accuracy
Maintain accurate data in procurement systems (e.g., BirchStreet).
Update templates, catalogues, supplier information, and price lists.
Support tracking and preparing data for reporting.
Ensure compliance by keeping records, contracts, and audit documents up to date.
Market & Supplier analysis
Collect and structure market information from hotels, suppliers, and industry sources to support sourcing activities and category insights.
Compare supplier offers, pricing, and product specifications using standard templates to ensure consistency, accuracy, and compliance with procurement requirements.
Conduct basic benchmarking by reviewing price levels, product alternatives, and supplier performance to identify potential savings and optimisation opportunities.
Support cost‑saving initiatives by analysing variances between current spend and proposed supplier conditions.
Maintain clear and organised records of market data, supplier communication, and evaluation results to ensure transparency and control throughout the procurement process.
Qualifications
Who are you?
You are curious, detail‑oriented, and able to organise your work independently. You enjoy analysing information and building strong relationships with both internal and external stakeholders, which is why fluency in Italian and English is essential. You work confidently with systems, tools, and established processes, and you naturally follow company policies and guidelines. You are flexible when business needs evolve and open to taking on additional responsibilities that fit the scope and purpose of the role.
For extracurricular internships, we offer a monthly allowance of €400 plus staff canteen and Hilton additional benefit (access to our Hilton University platform, cross training, corporate discounts, etc.)
About UsSkills Required
- Fluency in Italian
- Fluency in English
- Strong attention to detail
- Ability to organize work independently
- Ability to analyze information
- Strong relationship-building and stakeholder communication skills
- Confidence working with systems, tools, and established processes
- Ability to follow company policies and guidelines
- Flexibility to take on additional responsibilities
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
