Procurement Operations Officer

• Support the team on all supplier projects/contracts end to end up from RFP to contract handing over to business.

• Ensure compliance with mandatory outputs within the Group Policy/local legislations/regulatory bodies.

• Prepare contract documentation, variations, change control notes, extensions, renewals and addendums as required.

• Support internal stakeholders and the Procurement Team in all Coupa related tasks/queries/issues as required.

• Provide cover for other team members as required

• Execute processes in place for phone bills/invoices.

• Action activation/ de-activation of SIM Cards until completion of the process for mobile phones – ordering, delivery, complaints handling and follow up with service providers

• Action requests for ordering of cheque books and continuous cheques as per system/process in place

• Carry out any cognate duty in support of the Procurement team and Business

Financial Management :

• Support the team to ensure delivery of the ABML savings targets

• Ensure that all materials are procured within agreed parameters of cost, quality and delivery of performance

• Analyse Sourcing spend on a regular basis as requested

• Contribute to the implementation of cost savings and efficiency improvement measures, in line with the COO Strategy

Stakeholder Management :

• Develop stakeholder relationships

• Engage with business on as a client facing role to deliver projects from a Procurement/Sourcing Business Partner perspective.

• Monitor outputs against Service Level Agreements regarding procurement issues

• Escalate unresolved queries/requests emanating from Suppliers and Internal Customers to Management.

Control:

• Ensure PSL/MSL is updated at all times

• Ensure all signed contracts are uploaded on Coupa within first week of contract signature.

• Ensure that all activities and duties are carried out in full compliance with legal/regulatory requirements, Enterprise- Wide Risk Management Framework and internal Policies and Policy Standards.

• Perform snap checks as required

• Manage Controlled stationery and stock items.

• Fully assist and actively engage in the Pre-Audit preparatory works prior to any audit.

• Ensure procedure manuals are updated at all times

• Participate in the Business Continuity Management testing

• Support the team in timely preparation and submission of all Procurement/Risk/Control and Governance/Regulatory/COO/RBS/Opco related Ml and Reports.

Role/Person Specification (Knowledge, Expertise and Experience)
 

Essential:

• Diploma calibre with commercial experience and a strong sourcing background

• Relationship management skills — internal and external

• Experience of managing communications across multiple business functions.

• Understanding the local supply market.

Preferred:

• Understanding of regulatory and risk management requirements

• Comprehensive understanding and knowledge of banking products and services

• Diploma with minimum 2 years relevant experience in Procurement or equivalent of 5 years bank related experience

Knowledge & Skills:

• Commercial Effectiveness

• Personal and Interpersonal Skills

• Communication and Influence

• Customer Obsession

• Stakeholder Management

• Decision Making

• Solution oriented

Technical Competencies:

• CIPS Certificate/Diploma or any other related qualifications acceptable to Management
   

Behavioural Competencies:

• The ability to explain complex information clearly and simply

• Good team player

• Positive Can-Do attitude

• Active listening skills

• Ability to work under pressure and deliver on tight deadlines