With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
To verify the Payment and Transaction Operations from a people, process and control point of view.Job Description
ProcessingUndertake required processing and servicing activities in accordance with set operations procedures.
Ensure operational excellence in all aspects of activities, processes and procedures undertaken by the team.
Comply with operational risk and standards in respect of protecting people, customers, assets and the organisation.
Achieve individual operational performance targets and assist in the achievement of team targets.
Support Payments Supervisor / Team Leader / Manager to achieve individual customer service targets (both internal and external) and enable the achievement of team targets
Action any complaints / queries received in accordance with procedures.
Support in providing statistical figures and MI on regular basis as requested
Liaise with other operational units to expedite activities
Responsible for managing subordinate staff activity on a day to day basis
Identify appropriate training requirement for self and team
Supervise and motivate staff to create team spirit
To undertake Performance Development Performance Improvement Plan as and when required
To ensure relief for subordinate staff
To ensure job rotation to provide job satisfaction and reduce risks of fraud
To keep abreast of all operating instructions, standards and procedures
Initiate remedial actions where loopholes in operations are identified
Maintain the highest standard of internal controls and operating procedures in line with Group Policies
To abide by any relevant policy ( e.g Best Practices Standards, Manual Payment Policy) and ensure compliance by every staff member
Take accountability for monitoring and processing all transactions undertaken
Checking EOM return e.g Inward/Outward remittances
Producing and verifying of Management Information
Performing Snap checks and any other testing as and when required
Abiding to the Incident Reporting procedure
Other reporting as and when required
Ensure that any relevant returns are completed within deadlines
Communication skills both written and oral
PC skills
Good interpersonal skills
Team Working
Planning & Organization
Problem Solving and investigation
Accurate
Proactive
Ability to work under pressure
Essential
Knowledge of the Bank’s products, services, policies
Knowledge of Absa policies and procedures related to Foreign exchange, swift and any other Payment/Transactions standards
Knowledge of SWIFT operations and systems and swift standards
Knowledge of Payments Systems such as BAPS TRO, BAPS TRI, DHV RTGS, HVPP CBSS, Morongwa
Knowledge of International Banking
Knowledge of any other transactional system such as EBox, Teller & MNS system
Knowledge of relevant policies such as Best Practice Standards , Manual Payment policy
Knowledge of Performance Development
Knowledge of Absa Banking Practice and procedures
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)Top Skills
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
