Privacy Officer

About DUAL

Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.

About the role

We're looking for a Privacy Officer to join our team, supporting operational businesses across Australia and New Zealand. This part-time opportunity is ideal for someone who thrives in a collaborative environment, values integrity, and is committed to helping teams navigate the evolving privacy landscape with confidence. We welcome applications from candidates based in Brisbane, Melbourne, or Sydney.

In this dynamic role, you’ll collaborate with Data Protection and Compliance leads, as well as teams across HR, Risk, Legal, IT, and other divisions, to oversee our privacy compliance posture. You’ll provide guidance on privacy matters, including new projects, contract reviews, Privacy Impact Assessments, privacy risk assessments while updating the team on regulatory changes.

Role responsibilities

• Strengthen privacy compliance and contribute to the development of tools, processes, and reporting frameworks.
• Support awareness initiatives, staff training, and internal audits to embed a strong data privacy culture across the business.
• Collaborate on the Group-wide privacy strategy and promote a risk-based, proportionate approach to compliance.
• Provide expert advice on a wide range of privacy matters including DPIAs, breach management, data retention, overseas transfers, marketing, subject rights, and privacy notices.
• Assist with contract reviews, supplier due diligence, and IT system rollouts to ensure privacy is considered from the outset.
• Monitor and assess changes in privacy and cyber regulations across ANZ, ensuring timely and clear communication to relevant stakeholders.

About you

You’re a proactive and knowledgeable privacy professional with at least five years’ experience in data privacy compliance, ideally within a complex organisation. You’ve played a key role in building or supporting privacy programs and are comfortable navigating decentralised operating models.

You hold a relevant data protection qualification and bring hands-on experience in managing data subject rights requests, conducting DPIAs, and driving compliance improvements in fast-paced, agile environments. Your understanding of ANZ data privacy laws is strong, and familiarity with other jurisdictions is a bonus. You’re confident advising on technical and organisational measures to protect organisational data.

Your background may include insurance or financial services, and you’re known for your ability to provide risk-based advice, influence stakeholders, and lead projects involving diverse teams. Skilled in communication, engaging with all levels, from executives to staff, thriving in dynamic environment that valuing curiosity and proactivity.

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

What you might not expect…

At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, which will be flexible and dependent on the successful candidate’s individual skills and experience.

Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world.

The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key.

EEO Statement

Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

Get in touch

To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia website or visit us on our LinkedIn page.