Microsoft Office Product Group is on a mission to empower people to achieve more with Copilot in the Office suite, turning ideas, data, and insights into meaningful outcomes. We aim to make Copilot a natural partner in everyday work, helping people create compelling documents, uncover insights, and tell impactful stories. By reducing effort and unlocking creativity, we strive to help people and teams focus on what matters most and reach new levels of productivity.
This role requires a understanding of product-led growth investments and motions. This role will shape the strategy and drive cross-organization coordination to grow Copilot usage across Word, Excel, and PowerPoint. You will identify patterns that scale across apps to improve user success, adoption, and sustained engagement. You will align teams around shared goals, connect product plans, and drive cohesive experiences that help customers discover Copilot’s value and make it part of their everyday work.
The role also requires the ability to engage a small set of key enterprise customers in meaningful conversations about Copilot in Word in particular about their needs, workflows, and expectations. You will demonstrate Copilot’s value, address adoption barriers, and translate customer feedback into product and growth priorities. Through a forward deployed engineering model, you will partner with customers to build features that help them succeed, then turn these insights into scalable resources and programs that build confidence, deepen usage, and accelerate growth.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Customer engagement
Engage directly with customers to understand their needs, workflows, and adoption barriers, and translate their feedback into product improvements and Copilot growth opportunities.
Cross-app execution and reporting
Coordinate Copilot growth initiatives across Word, Excel, and PowerPoint (WXP), aligning teams around clear problem statements, priorities, success metrics, and timely execution. Manage risks, dependencies, and communication plans, and provide regular executive updates on progress, risks, and outcomes to keep stakeholders informed and accountable.
Collaborate closely with engineering, data science, product management, and business development to deliver product improvements that drive Copilot adoption and sustained usage.
Growth strategy
Feed into Copilot growth strategy by synthesizing insights from cross-app coordination and direct customer engagement, ensuring investment priorities and strategic trade-offs reflect customer needs, shared priorities, and execution dependencies across Word, Excel, and PowerPoint.
Translate customer adoption barriers, cross-app opportunities, and competitive insights into aligned growth investments that strengthen Copilot’s differentiation and drive adoption and sustained usage across the Office productivity suite.
Use shared frameworks, dashboards, and review processes to assess performance against Copilot growth targets, connect adoption data with customer feedback and cross-app execution learnings, and refine future strategy and investment priorities.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development
- OR equivalent experience.
- Experience engaging directly with large enterprise customers and building products through a forward deployed engineering model.
- Deep understanding of product-led growth and experience building products that drive growth by earning users’ adoption, engagement, and loyalty.
- Experience with generative AI, AI agents, and AI-powered developer tools.
- Understanding of AI evaluation, agent orchestration, human-in-the-loop systems, or autonomous workflows.
- Experience with experimentation platforms, telemetry systems, and performance measurement frameworks.
- Data fluency, including the ability to analyze telemetry and evaluation data directly, go beyond dashboards, and distinguish meaningful signals from noise.
Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree and 6+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience
- 3+ years of experience managing cross-functional or cross-team projects
- Ability to meet Microsoft, customer, and government security screening requirements
- Pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter
- Bachelor's degree and 8+ years of experience in product, service, or program management or software development, or equivalent experience
- Experience engaging directly with large enterprise customers and building products through a forward deployed engineering model
- Deep understanding of product-led growth and experience building products that drive user adoption, engagement, and loyalty
- Experience with generative AI, AI agents, and AI-powered developer tools
- Understanding of AI evaluation, agent orchestration, human-in-the-loop systems, or autonomous workflows
- Experience with experimentation platforms, telemetry systems, and performance measurement frameworks
- Data fluency, including analyzing telemetry and evaluation data directly and distinguishing meaningful signals from noise
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Healthcare Strength — Health coverage is described as comprehensive, with preventive care coverage, vision options, and annual out-of-pocket limits. Feedback suggests medical, mental-health, and disability support are a major strength of the package.
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Parental & Family Support — Family support is expansive, including parental leave, family caregiver leave, child-care assistance, family concierge services, fertility options, and college-advising support for eligible employees. Feedback suggests these benefits meaningfully ease caregiving and family planning demands.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include counseling and employee-assistance services, wellness reimbursements, product discounts, and charitable-matching programs. Feedback suggests these extras complement core benefits and support day-to-day quality of life.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
