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The Role
Principal Software Engineer leading the architecture and delivery of Jira’s high-scale search platform. Responsibilities include designing resilient microservices, defining multi-quarter technical roadmaps, improving search latency and reliability, solving distributed systems challenges, driving code quality and operational excellence, partnering across engineering and product teams, and mentoring engineers. The role focuses on multi-tenant cloud infrastructure, indexing, query execution, data partitioning, ingestion, permission-aware search, and Tier-0 reliability.
Summary Generated by Built In
Engineering | Bengaluru, India | Remote, Remote | Full-Time
Overview
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Jira Platform Search
The Jira Platform Search organization powers the foundational search backend for the entire Jira product suite, serving billions of requests daily across a massive multi-tenant architecture. The platform is currently undergoing a multi-year architectural transformation to support unprecedented customer scale and evolving usage patterns-ensuring industry-leading performance, elasticity, and high-availability reliability at scale.
Jira Platform Search Team
As a Principal Software Engineer for the Jira Platform Search team, you will architect and lead high-scale search solutions across engineering teams to drive our next-generation platform transformation: decomposing core monolith services into modern, resilient microservices capable of handling billions of daily requests.
Partnering closely with Engineering Managers, Product Managers, and Architects, you will steer multi-quarter architectural roadmaps, champion operational excellence, and deliver Tier-0 reliability across our global multi-tenant cloud infrastructure.
Responsibilities
Qualifications
Preferred Qualifications:
Overview
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Jira Platform Search
The Jira Platform Search organization powers the foundational search backend for the entire Jira product suite, serving billions of requests daily across a massive multi-tenant architecture. The platform is currently undergoing a multi-year architectural transformation to support unprecedented customer scale and evolving usage patterns-ensuring industry-leading performance, elasticity, and high-availability reliability at scale.
Jira Platform Search Team
As a Principal Software Engineer for the Jira Platform Search team, you will architect and lead high-scale search solutions across engineering teams to drive our next-generation platform transformation: decomposing core monolith services into modern, resilient microservices capable of handling billions of daily requests.
Partnering closely with Engineering Managers, Product Managers, and Architects, you will steer multi-quarter architectural roadmaps, champion operational excellence, and deliver Tier-0 reliability across our global multi-tenant cloud infrastructure.
Responsibilities
- End-to-End Technical Delivery: Drive solutions for high-complexity problems from architectural design through to successful production launch.
- Strategic Execution: Define technical roadmaps, scoping, and execution strategies for large-scale engineering initiatives.
- Architectural Excellence: Resolve complex systems design challenges while establishing and driving the adoption of scalable architectural standards across new projects.
- Engineering Quality & Resilience: Lead high-impact code reviews, technical documentation, and the diagnosis and resolution of critical, high-risk system defects.
- Review Standards & Best Practices: Set the benchmark for rigorous, constructive, and impactful code review practices across the team.
- Cross-Functional Alignment: Partner with cross-organizational engineering teams to execute strategic, company-wide programs across multiple workstreams.
- Domain & Technical Adaptability: Leverage deep domain and programming expertise to quickly master new technology stacks and drive high-performance engineering outcomes.
- Talent Development: Mentor and develop emerging engineering talent, elevating technical rigor and supporting overall team growth.
Qualifications
- 10+ years in hands-on software/technology architect roles, owning end-to-end SDLC. Bachelor's degree preferred, ideally in Computer Science
- Deep production expertise in OpenSearch or Elasticsearch and a strong understanding of Lucene indexing and query-execution internals.
- Experience designing tenant isolation, data partitioning, shard placement, routing, and capacity strategies for distributed search systems.
- Proven improvements to search latency, indexing throughput, availability, and infrastructure efficiency, supported by measurable outcomes on Opensearch or similar search engines
- Expertise in reliable ingestion, index freshness, data correctness, permission-aware search, and online reindexing.
- Experience with Lucene, Solr, or other Search technologies.
- Strong technical depth in distributed architectures, cloud-native services, and asynchronous/event-driven systems (e.g., Postgresql, Kafka, OpenSearch/ElasticSearch, DynamoDB/relational data stores, search engines).
- Proven track record architecting, operating, and scaling high-throughput distributed systems and cloud services (e.g., AWS, GCP).
Preferred Qualifications:
- Hands-on familiarity with Java, Kotlin, or Kubernetes ecosystem.Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Skills Required
- 10+ years of experience in hands-on software or technology architect roles with end-to-end SDLC ownership
- Bachelor’s degree, ideally in Computer Science
- Deep production expertise in OpenSearch or Elasticsearch
- Strong understanding of Lucene indexing and query-execution internals
- Experience designing tenant isolation, data partitioning, shard placement, routing, and capacity strategies for distributed search systems
- Proven improvements to search latency, indexing throughput, availability, and infrastructure efficiency using OpenSearch or similar search engines
- Expertise in reliable ingestion, index freshness, data correctness, permission-aware search, and online reindexing
- Experience with Lucene, Solr, or other search technologies
- Technical depth in distributed architectures, cloud-native services, and asynchronous or event-driven systems
- Experience with PostgreSQL, Kafka, OpenSearch or Elasticsearch, DynamoDB or relational data stores, and search engines
- Track record architecting, operating, and scaling high-throughput distributed systems and cloud services
- Experience with AWS or GCP
- Hands-on familiarity with Java, Kotlin, or the Kubernetes ecosystem
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
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Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
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Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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