Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Principal Software Engineer, Observability
Introduction to the Team:
Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
As a Principal Engineer, you will be part of an agile development team with deep expertise in cloud, distributed systems, and observability. You will play a pivotal role in crafting the strategic technical goals for our group. The main effort will involve leading the architecture, design, and implementation of a centralized, scalable, and cost-effective observability platform used by all engineering teams across Expedia.
You will provide technical leadership for a dynamic engineering organization and work alongside talented product managers and other technical leaders to deliver best-in-class capabilities to our developer community.
In this role, you will:
Architect and Build Core Telemetry Pipelines: Lead the design and implementation of highly scalable and resilient telemetry pipelines for logs, metrics, and traces. Evolve our platform to handle a 10x increase in data volume while maintaining performance and cost-effectiveness
Drive OpenTelemetry Adoption: Spearhead the strategy, rollout, and support for the OpenTelemetry collector across thousands of services. Develop best practices and automated configurations to ensure seamless and consistent data collection
Implement Platform Governance and Optimization: Design and build capabilities for data governance, cost allocation, and resource management within the observability platform. Define and implement SLOs for the platform itself and create tools to help teams manage their observability costs
Elevate the Practice of Observability: Act as a thought leader, driving the adoption of observability best practices across the engineering organization. Improve the developer experience by unifying tooling (e.g., Grafana, Datadog, Splunk), documentation, and service lifecycle management within our internal developer portal
Automate Infrastructure Lifecycle: Author and maintain production-grade Infrastructure as Code (IaC) using tools like Terraform and/or Crossplane. Eliminate manual toil by automating cluster provisioning, dependency upgrades, and incident remediation workflows
Technical Leadership and Mentorship: Act as a force multiplier. Mentor senior engineers on the team, lead architecture review sessions, and author RFCs to build consensus on significant technical decisions. Your influence will extend beyond the team to application developers and SREs
Production Debugging: Serve as the final escalation point for complex, cross-cutting production incidents related to the observability platform, from telemetry agent bugs to data correlation failures in our distributed systems
Collaborate and Innovate: Explore and utilize a wide variety of technologies and tools, such as (but not limited to) Go, Java, Python, AWS, Kubernetes, OpenTelemetry, Prometheus, Grafana, Datadog, and Splunk, Clickhouse
Minimum Qualifications:
Bachelor’s or Master’s degree in Computer Science or a related technical field, or equivalent practical experience
10+ years of experience in software engineering, with a focus on building and operating large-scale distributed systems, infrastructure automation, or configuration management
Deep expertise in observability principles and the "three pillars": logs, metrics, and traces
Strong hands-on proficiency with observability technologies such as Prometheus, Grafana, Datadog, Splunk, and OpenTelemetry
Proficient in one or more of: Go, Java, Python
Solid understanding of cloud-native architectures (Kubernetes, Docker, microservices) and major cloud platforms (AWS preferred)
Preferred Qualifications:
Experience designing, building, and operating highly available, scalable, and resilient platforms
Excellent hands-on coder who understands and appreciates bigger-picture architectural and business concerns
Clear communicator with the ability to concisely explain complex technical details to a wide variety of audiences in both verbal and written form
A creative problem solver who uses data and insights to support recommendations and influence decisions
Experience mentoring other senior engineers and establishing standards for operational excellence and code quality at a multi-project level
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Expedia Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expedia Group and has not been reviewed or approved by Expedia Group.
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Wellbeing & Lifestyle Benefits — Wellness and travel perks are positioned as differentiators, with wellness and travel reimbursement, brand discounts, and IATAN access supporting work-life balance. Flexible schedules, commuter benefits, and onsite amenities further enhance lifestyle value.
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Parental & Family Support — Family-focused provisions include generous parental leave, adoption and surrogacy assistance, childcare benefits, and caregiver support. Pet care leave and company-sponsored family events broaden the definition of family support.
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Inclusive Benefits Coverage — Healthcare is described as inclusive, extending coverage to partners regardless of gender or marital status and offering fertility and transgender services. This breadth signals support for diverse life stages and identities.
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What We Do
Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
Why Work With Us
As travelers and technologists, we are passionate about making travel more seamless, accessible and memorable. We embrace different perspectives, celebrate new ideas, and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.
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