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Expedia Group
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Jobs at Expedia Group
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AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Manage and grow a portfolio of hotel partners by providing market insights, revenue management guidance, and marketplace consulting. Optimize property content, rates, availability, promotions, and engagement with Expedia Group tools. Secure seasonal deals and inventory, support traveler needs, meet KPI targets, and build strong partner relationships. The role requires data-driven decision-making, collaboration, persuasive communication, self-learning, and travel to partner locations up to 20% of the time.
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AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Build and deploy enterprise-scale GenAI, RAG, multimodal, and multi-agent systems for growth marketing. Responsibilities include LLM training and adaptation, memory and retrieval architectures, behavioral embeddings, agentic interfaces, observability, safety, evaluation, and scalable production inference. The role requires end-to-end AI product development, collaboration with product and engineering teams, technical leadership, mentoring, and external representation through publications, patents, conferences, or open-source contributions.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads Connectivity Product Marketing at Expedia Group, setting strategy, operating standards, positioning, messaging, and go-to-market programs for API and platform products. Manages a product marketing team and aligns Product, Commercial, Technical, Marketing, Communications, Creative, and Enablement stakeholders. Translates complex technology into business value, drives enterprise partner adoption and usage, measures performance, represents the function with senior leaders, and develops high-performing teams.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads global indirect tax compliance, tax operations, audits and controversy across U.S. and international markets. Establishes scalable controls, reconciliations, reporting and data-quality processes; advises stakeholders on tax risks and business initiatives; and translates tax requirements into technology and process solutions. Partners with Tax, Finance, Legal, Product and Engineering teams to advance automation, analytics and AI, manage regulatory changes, support audit defense, and improve compliance execution across jurisdictions.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads an applied science team developing scalable machine learning and data science solutions for pricing and monetization. Responsibilities include architecting models, providing technical guidance, setting strategy and roadmaps, managing execution, hiring and mentoring scientists, and collaborating with engineering, product, analytics, and operations teams. The role also contributes to causal inference, stochastic optimization, demand estimation, and experiment design research.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads the Connectivity Product Marketing team and sets strategy, operating standards, positioning, messaging, and go-to-market programs across the product lifecycle. Translates complex APIs, platforms, and technical roadmaps into clear business value for enterprise partners. Coordinates Product, Commercial, Technical, Marketing, Communications, Creative, and Enablement teams, measures adoption and usage, represents the function with senior leaders, and develops a high-performing product marketing organization.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Own and advance product capabilities across order management and reservations, improving booking, payment, servicing, and transaction reliability. Translate customer and technical needs into roadmaps, requirements, and measurable outcomes. Partner with engineering, analytics, operations, finance, risk, and external partners to lead cross-functional initiatives, reduce failed customer interactions, and improve the Book-to-Serve journey. Explore AI/ML and automation opportunities for monitoring and operational effectiveness.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads Expedia Group’s 50–60-person engineering organization responsible for global hotel and vacation-rental reservation platforms. Owns technical and organizational strategy, scalable API-first and event-driven architecture, workflow orchestration, modernization, reliability, performance, operational excellence, engineering metrics, and responsible AI/ML adoption. Partners across product, architecture, operations, SRE, and senior leadership while developing managers, technical leads, and individual contributors.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Own the roadmap for Expedia’s personalization platform serving cold-start, new, and anonymous travelers. Translate customer and business needs into platform requirements, prioritize backlogs, and partner with engineering, data science, design, analytics, marketing, and product teams. Lead experimentation and measurement while balancing relevance, privacy, fairness, explainability, latency, scalability, and business outcomes. Improve adoption, personalization quality, platform performance, and decision visibility across partner products.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Develop and maintain high-performance iOS applications using Swift and SwiftUI. Integrate GraphQL and RESTful services, contribute to server-driven UI, and collaborate with product, design, and backend teams. Participate in code reviews, architecture discussions, automated testing, CI/CD improvements, performance optimization, and accessibility enhancements. Help deliver reliable, scalable checkout experiences for millions of travelers while adopting modern iOS technologies and AI-assisted development tools.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Lead design, development, and evaluation of multi-step agentic AI systems (autonomous agents, orchestration, tool use, memory, multi-agent collaboration). Integrate LLMs with external tools/APIs/databases, define evaluation frameworks, mitigate safety risks, and deliver production-grade solutions while mentoring ML staff.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Lead research and implementation of multi-step agentic AI systems (autonomous agents, tool use, memory, multi-agent collaboration). Integrate LLMs with tools and data, build orchestration and evaluation frameworks, mitigate agent-specific risks, and partner with product and engineering to deliver production-grade, safe agentic experiences. Mentor senior engineers and drive technical direction.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads complex investigations and remediation of critical production service disruptions, supports 24/7 infrastructure operations, and delivers technical improvements. Configures cloud infrastructure through automation and code, uses observability and operational tools, develops in CI/CD environments, and analyzes data to resolve recurring issues. Mentors junior analysts, coordinates cross-functional stakeholders, documents solutions, improves processes, and contributes to infrastructure projects and customer and employee satisfaction initiatives.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Build and maintain analytics software across the full development lifecycle. Design scalable services, APIs, data models, and AI-powered analytics features such as conversational analytics and natural-language-to-SQL. Collaborate with engineers, product managers, and analysts to translate business needs into reliable solutions. Diagnose technical issues, improve performance and observability, integrate AI/ML capabilities safely, and rapidly develop reusable self-service products.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads analysts and technical professionals delivering hotel partner solutions. Responsibilities include people leadership, multi-quarter project delivery, technology selection, product roadmap collaboration, operational support, resource planning, stakeholder communication, performance monitoring, and process improvement. The role also oversees hiring, team development, risk management, and product lifecycle contributions.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Evaluate strategic investments for Expedia’s B2B business by developing financial models, business cases, ROI analyses, forecasts, and performance reporting. Partner with finance, product, technology, commercial, and operational leaders to support resource allocation, prioritization, investment governance, and trade-off decisions. Translate complex financial information into executive recommendations, monitor benefit realization, improve planning processes, and provide reliable decision support in a fast-moving environment.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Provides technical leadership for end-to-end machine learning solutions supporting metasearch bidding and auction strategies. Owns model development, experimentation, production deployment, monitoring, and post-launch optimization. Defines technical roadmaps and system designs, leads multi-quarter initiatives, partners with engineering and business stakeholders, mentors scientists, and applies statistical experimentation, causal inference, optimization, and machine learning to deliver measurable business outcomes.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads complex investigations and remediation of critical production incidents, supports 24x7 infrastructure operations, and drives service improvements. Configures cloud infrastructure through automation and code, uses observability and operational tools, contributes to CI/CD environments, and analyzes data to identify recurring issues. Leads cross-functional technical projects, mentors junior analysts, develops support documentation, communicates findings, and recommends process, product, and customer experience improvements.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Leads complex investigations and remediation of critical production service disruptions, supports 24/7 infrastructure operations, and drives service improvements. Configures cloud infrastructure through automation and code, monitors systems, develops and tests solutions, and contributes to CI/CD environments. Collaborates across teams, leads technical projects, mentors junior analysts, analyzes incidents and data, prepares reports, maintains support documentation, and recommends process and operational improvements.
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Oversee Expedia Group’s multi-site outsourced contact center vendors across voice, chat, and back-office channels. Manage vendor performance, compliance, customer experience metrics, remediation plans, escalations, budgets, forecasts, and cost-saving initiatives. Analyze customer interactions and operational data to identify root causes and recommend improvements using analytics, automation, and AI. Lead cross-functional projects, business reviews, vendor negotiations, and team development.
