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Overview
As a Solution Sales Executive for Jira Service Management, you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). Your role involves driving new sales motions and co-selling initiatives, collaborating closely with the sales team to identify opportunities and develop tailored Atlassian solutions. This role is crucial in advancing Atlassian's solution sales goals and involves working with a globally distributed team.
You will be part of a team dedicated to expanding the usage of the JSM/Service Collection solution within the Public Sector space (specifically Federal Civilian).
Responsibilities
- Expert Product Selling: Act as a knowledge leader in the Enterprise Service Management industry, identifying trends to inform sales strategies and positioning of Jira Service Management.
- Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth.
- Customer Engagement: Engage with customers to understand their business needs and propose suitable solutions, focusing on value-based interactions.
- Cross-functional Collaboration: Work closely with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities.
Qualifications
- Mandatory: Experience selling into the Public Sector and specifically Federal Civilian.
- Mandatory: Experience selling a service management solution (ITSM/ESM)
- Mandatory: Enterprise software sales experience
- 3+ years of ITSM selling experience
- 7+ years of total enterprise selling experience
- Strong understanding of industry trends and competitive landscape
- Strong understanding of the Federal Civilian space with a company that is FedRAMP certified (preferred)
- Proven track record of driving sales growth and achieving revenue targets
- Excellent communication skills, capable of engaging with C-level executives and technical audiences
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $148,994 - $194,519
Zone B: $134,094 - $175,067
Zone C: $123,665 - $161,451
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Skills Required
- Experience selling into the Public Sector, specifically Federal Civilian
- Experience selling a service management solution (ITSM/ESM)
- Enterprise software sales experience
- 3+ years of ITSM selling experience
- 7+ years of total enterprise selling experience
- Proven track record of driving sales growth and achieving revenue targets
- Excellent communication skills; able to engage C-level and technical audiences
- Strong understanding of industry trends and competitive landscape
- Understanding of Federal Civilian space with a company that is FedRAMP certified
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave is described as generous for both birthing and non‑birthing parents, with inclusive family‑formation coverage spanning fertility, adoption, and surrogacy. Additional caregiving resources such as breastmilk shipping and neurodiverse family support reinforce a family‑first approach.
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Healthcare Strength — Health coverage is characterized as comprehensive, pairing major medical plans with extensive mental‑health services. Benefits also include support for abortion travel, transgender care, and complex mental‑health needs.
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Leave & Time Off Breadth — Time off is framed as flexible, with ample PTO, multiple leave programs, and five paid volunteer days annually. Sabbaticals and donation matching add further headroom for rest and purpose.
Atlassian Insights
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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