Account Manager, Public Sector

Sales | Washington DC, United States | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview
Atlassian is continuing to drive investments focused on developing our largest, most strategic customers across Public Sector. We partner with 82% of the Fortune 500 and work with teams at US Space Force, US Department of Defense, NASA and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.
Our team drives retention and accelerates expansion, contributing to the transformation of our largest Public Sector customers. This role will cover our most strategic FSI, DoD and IC customers. You will enhance revenue growth by ensuring high customer retention, proactively engaging on expansion opportunities, and leading upsell, upgrade, and cross-sell efforts. Collaboration with our Global Sales Team, including strategic account planning and cross-functional partnerships, is essential for driving total book of business growth. We are proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services.

• Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach
• Drive best-in-class retention across your customer base.
• Develop Senior and Executive relationships via video and in-person.
• Manage high-value renewals and expansions across our product portfolio.
• Identify growth opportunities through effective discovery and qualification
• Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
• Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis
• Maintain understanding of product updates and articulate improvements to customers and partners.
• Ensure accurate forecasting, opportunity hygiene and project documentation.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
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