About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance Data Solutions division, our insurance risk solutions help improve customer capabilities in these areas and drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. We are a fast-growing division of the RELX Group, and the convergence of many industry-leading solutions are providing LexisNexis Risk with significant opportunity for future growth. You can learn more about LexisNexis Risk at the link below.
https://risk.lexisnexis.com/
About the Team
The Principal Consulting Manager role is within the CopLogic organization. Developed by and specifically for law enforcement, LexisNexis® Coplogic Solutions provides a suite of solutions aimed at helping law enforcement agencies create workflow efficiencies through advanced technology. Agencies leveraging our solutions achieve significant time savings through the elimination of costly and manual processes enabling them to reallocate resources to higher priority activities. Community members also benefit through increased access to services.
About the Role
The Principal Consulting Manager for the Professional Services Group within the Coplogic Solutions Business Unit leads managers and professional associates and is accountable for the performance, financial results, customer outcomes, and successful delivery of multiple related statewide projects. The role achieves results through a large cross-functional team and coaches Consulting Managers in developing project plans, establishing production and team priorities, managing risks and dependencies, and meeting customer commitments. The incumbent leads a cross-functional leadership team that recommends resource allocation decisions and executes statewide project plans in alignment with business objectives.
Responsibilities
Serves as the senior escalation point for assigned projects, makes timely decisions within established authority, and communicates portfolio performance, financial outlook, customer risks, delivery dependencies, and required leadership actions to senior executives.
Leadership and Organizational Culture:
- Manages and influences multiple teams, providing leadership and direction through consulting managers, fostering a high-performance culture
- Empowering the staff to be accountable and responsible for their own actions and decisions.
- Mentors Consulting Managers on how to maintain a strategic, customer-driven perspective within their teams.
- Demonstrates exceptional interpersonal and people leadership skills, with the ability to build trust, influence outcomes, and effectively manage teams composed of distinct personalities, working styles, perspectives and levels of experience.
Customer Interaction and Understanding:
- Interact with customers frequently and understand their use cases and business in great depth.
- Balances organizational needs with customer needs to drive adoption of the strategic plan with a focus on reusability and scalability by leveraging shared resources and knowledge
- Expertly manages and coaches the teams to manage customer expectations by establishing clear commitments, communicating risks and tradeoffs, resolving concerns, and maintaining alignment throughout the engagement lifecycle
- Is not afraid to push back professionally on customers to ensure and sustain agreements, deliveries, timeline and project scope
Key Performance Objectives (KPOs) and Financial Management:
- Helps the team drive new upsell opportunities across his/her portfolio, as well as being fully aware of new build opportunities across assigned projects and states
- Establishes accurate, ambitious, and relevant KPO for the team to measure individual and collective success
- Ensures Consulting Managers are closely managing, tracking, monitoring and analyzing revenue, expenses, and profitability
- Continually evaluating the efficiency of the project relating to resource need and allocations
- Manage and support the budgeting process, including but not limited to Budget and Revised Forecast Process
Project Team Strategy and Development:
- Owns the strategy, planning, and execution of the assigned projects
- Manages the execution of cross-functional teams—including software engineers, project managers, business analysts, quality assurance professionals, and other application development specialists—to ensure aligned priorities, clear accountability, and successful delivery of project objectives
- Ensures the team is effectively following product and software development processes, including strict adherence to the Coplogic Development Playbook
- Builds and translates business strategies into actionable roadmaps, priorities, and measurable execution plans that align customer outcomes with organizational objectives
Innovation and Continuous Improvement:
- Demonstrates a track record in driving process improvement initiatives that have long-term value to the business and/or the customer.
- Leads a culture of innovation, encouraging others to question the status quo, as well as viable solutions to challenges
- Passionately drives operational efficiency and effectiveness by simplifying processes, improving resource utilization, and establishing repeatable practices that deliver measurable business and customer value
- Managing and encouraging new ideas from staff to foster improvements through innovations
- Success in this role is measured by customer satisfaction, predictable delivery of project commitments, portfolio revenue and profitability, effective resource utilization, team performance and development, successful adoption of change, and sustained operational improvements.
Requirements
- 10+ years of Professional Services/Consulting/Leadership experience, particularly in mid to large-scale application development projects
- Strong knowledge of the end-to-end application development lifecycle, including discovery, requirements, solution design, development, testing, deployment, production validation, support, and continuous improvement
- Significant change management experience is a must, including assessing organizational impact, building stakeholder alignment, communicating change, managing resistance, and sustaining adoption across teams and customers.
- Proven experience and understanding of the Agile and Scrum development methodologies utilizing Azure DevOps as the technical management platform
- Experience in a leadership role with profit-and-loss responsibility
- Demonstrated understanding of complex corporate environments, including governance, cross-functional decision-making, competing priorities, organizational dynamics, and effective engagement with senior leaders
- Skilled in breaking down large complex issues into simpler elements that can be effectively, methodically and rapidly addressed
- Highly skilled at communicating vision and big picture business scope
- Undergraduate degree in relevant field, including but not limited to Business Administration, Project Management, Management of Information Systems, Finance, Organizational Leadership or equivalent
- Master's Degree a plus
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- 10+ years of Professional Services/Consulting/Leadership experience in mid to large-scale application development projects
- Strong knowledge of the end-to-end application development lifecycle (discovery through support and continuous improvement)
- Significant change management experience (assessing impact, building alignment, managing resistance, sustaining adoption)
- Proven experience with Agile and Scrum development methodologies using Azure DevOps
- Experience in a leadership role with profit-and-loss (P&L) responsibility
- Demonstrated ability to navigate complex corporate environments and engage senior leaders
- Skilled in decomposing large complex issues into actionable elements
- Strong ability to communicate vision and big-picture business scope
- Undergraduate degree in Business Administration, Project Management, MIS, Finance, Organizational Leadership or equivalent
- Master's degree
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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