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Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are hiring for a Data Strategy GTM Specialist within the Salesforce Professional Services Data Excellence & AI Practice team.
Our team is passionate about delivering Salesforce's premier AI and data product offerings to ensure customers get the most value from the Salesforce Platform. The Data Strategy Practice GTM Specialist plays a crucial role in positioning Data solutions that deliver fast time-to-value, while charting the path for our customers to become a full agentic organization on the Salesforce platform.
You will have the ability to position Data Strategy solutions and services on varied business problems across different industries, while understanding business objectives, managing client expectations and communicating the value of our Services effectively. You’ll serve as a strategic advisor and Salesforce product expert to some of the company’s largest and most complex enterprise customers. You’ll be a passionate, strategic Services GTM specialist with exceptional enterprise, commercial and cross-functional skills.
We are looking for strategic, analytical thinkers with business skills to join one of the fastest growing areas of our business.
Responsibilities:
• Provide specialist Data Strategy expertise to help position, scope, schedule, and resource Data Migration, Org Merge, Org Split and Data Management engagements in support of larger CRM transformations and/or Data 360 implementations
• Build customer confidence in data readiness for Data 360 engagements with consultative guidance on key data management topics like data governance, data lineage, data quality, and Master Data Management.
• Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
• Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
• Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
• Continuously explore opportunities with existing customers regarding ‘add on’ services
• Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
• Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and Services bookings influenced
• Flexibility to travel across other North American locations (typically 10%-25% per quarter)
Requirements:
10+ years experience, encompassing the following -
• Working with Data platforms to solve real business problems, with a specific focus on defining Data Strategies and Migration roadmaps for enterprise clients.
• Relevant Salesforce Data 360 platform experience or equivalent Customer Data Platform solutions, with an understanding of how these platforms serve as the strategic part of the customer larger data landscape.
• Functional knowledge of commonly used enterprise cloud data platforms (Snowflake, Databricks, Azure, etc.) and the ability to architect integration / migration paths from these environments into the Salesforce ecosystem.
• Expertise in data management, data transformation, and ETL/ELT tools (MuleSoft, Informatica), with a deep understanding of how to apply integration patterns to support complex data migration and strategy work.
• Strong background and understanding of Core Salesforce products, with a clear PoV on how data foundations and integration architecture are the prerequisites for successful AI and Data 360 adoption
• Experience in a Professional Services GTM or delivery role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect)
• Comprehensive understanding of the Data Migration Lifecycle, including data discovery, source-to-target mapping, and the use of Informatica for data quality and cleansing
• Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
• Experience working with stakeholders to understand and achieve business goals using data
• Experience growing accounts with large and complex pursuits or projects ($M+)
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
• Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment
The following skills would also be a plus:
Knowledge of Data Governance and Master Data Management (MDM) principles, particularly in the context of enterprise data strategy, or data migrations.
Familiarity with migrating data from legacy systems (e.g., SAP, Oracle, Siebel) into modern cloud architectures.
Exemplary communication skills and ability to work in a team
Ability to problem solve creatively and learn quickly
Strong understanding and command of the English language including written, analytical and verbal communication skills
Willingness to help out wherever needed
Quality Microsoft Office skills, including Word, Excel and PowerPoint
Beginners mind
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $205,800 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Skills Required
- 10+ years experience in Data Strategy and Migration for enterprise clients
- Experience with Salesforce Data 360 platform or similar Customer Data Platforms
- Knowledge of enterprise cloud data platforms and their integration
- Expertise in data management, transformation, and ETL/ELT tools
- Experience in a Professional Services GTM or delivery role
- Strong understanding of the Data Migration Lifecycle
- Experience working with stakeholders to achieve business goals using data
- Demonstrated ability to influence group audiences and lead discussions
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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