Power Platform Engineer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

We are seeking a Power Platform Engineer to support the daily administration, maintenance, and security of our enterprise low‑code platform, customer relationship management system, and artificial intelligence development studio. In this role, you will help create and manage environments, implement data protection policies, and support both low‑code applications and intelligent agents. You will work closely with senior engineers to ensure that citizen‑developer solutions are secure, high‑performing, and aligned with organizational standards.

Key Responsibilities

• Platform Maintenance: Support the daily administration, upkeep, and security of the organization’s low‑code applications, automated workflows, customer relationship management systems, and data platforms.

• Environment Support: Assist in maintaining structured environment strategies that ensure proper data separation, controlled solution deployments, and consistent lifecycle management.

• AI Agents & Copilot Studio Administration: Lead the administration and governance of Copilot Studio, including environment configuration, capacity and licensing oversight, and implementation of security and compliance controls for intelligent agents. Establish enterprise standards for designing, building, deploying, and monitoring AI agents across the enterprise.

• Data Protection Enforcement: Apply standard connector governance and data protection policies to prevent unauthorized data movement across integrated systems.

• Application Lifecycle Support: Participate in solution movement across development, testing, and production environments as part of the application lifecycle management process.

• Capacity Tracking: Monitor storage usage, artificial intelligence resource consumption, and message activity within the artificial intelligence development studio.

• Health Monitoring and Auditing: Conduct routine audits to identify unmanaged or non‑compliant solutions and generate basic usage and health analytics to support platform oversight.

Required Qualifications

• Professional Experience: One to three years of experience administering or developing solutions within enterprise low‑code platforms or customer relationship management systems.

• Core Platform Knowledge: Hands‑on experience using administrative tools for low‑code platforms, configuring data environments, and managing user security roles.

• Customer Relationship Management Systems: Familiarity with multi‑environment customer relationship management structures and user access configurations.

• Intelligent Agent Development: Exposure to building, testing, or deploying intelligent agents and configuring basic knowledge sources.

• Automation Skills: Ability to run and modify simple scripting commands to support routine administrative tasks.

Desired Skills

• Knowledge of Data Protection: Understanding of data privacy principles, sensitive‑information handling, and data‑masking techniques.

• Experience Creating Low‑Code Solutions: Familiarity with building automated workflows, applications, and intelligent agents within a low‑code platform.

• Strong Communication and Support Skills: Ability to clearly explain technical concepts and help troubleshoot issues for citizen developers in a supportive, collaborative way.

• Certifications: • Certifications in low‑code fundamentals or low‑code functional consulting are preferred.

#LI-SP2

Skills

Adaptability, Artificial Intelligence (AI), Cross-Functional Collaboration, Customer Interactions, Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management, IT Governance, Learning Oriented, Microsoft Dataverse, Microsoft Dynamics 365 ERP, Microsoft Power Automate, Microsoft Power Platform, Vendor Communications

Compensation

Additional Job DescriptionBase compensation offered for this role is $98,100 -$150,500 annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.