Jobs at Allstate

Manages independent insurance agency relationships across the Salt Lake City and Provo market to drive profitable growth, new business production, written premium, and market share. Promotes National General insurance products, develops agency appointments, analyzes production data, provides training, creates agency business plans, and collaborates with internal teams on pricing, operations, and risk. The role is field-facing four days per week and requires maintaining sales activity records in CRM software.

Serve as a bridge between strategy and operations to translate enterprise priorities into measurable OKRs and executable plans. Drive cross-functional alignment, coordinate ATS domain activities, support senior leadership reporting and decision-making, mature the ATS operating model, and feed operational insights back into strategic planning.

Manages an assigned insurance territory by growing profitable new business, premium, market share, and agency engagement. Promotes National General products to independent agencies, develops agency business plans, analyzes production data and performance, supports training, manages agency appointments, gathers market intelligence, and coordinates product and technology integration. The role is field-facing four days per week and requires residence in the greater Phoenix area.

Designs and develops data infrastructure, ETL pipelines, prototypes, and enterprise data assets supporting analytics and Data Science. Partners with business users, data scientists, and analytic engineers to deliver solutions from ideation through implementation. Responsibilities include data exploration, testing, validation, monitoring, predictive-modeling support, data visualization, and functional test execution. Provides technical guidance and mentors team members while promoting innovation and process improvement.

Leads the design, implementation, administration, and support of enterprise Kong AI Gateway solutions. Develops secure LLM proxies, integrates multiple AI providers, configures guardrails and governance policies, and implements routing, observability, token analytics, cost controls, and RAG integrations. Manages Kong in Kubernetes environments, automates deployments, monitors performance, and drives platform reliability, scalability, compliance, and enterprise GenAI adoption.

Design, deploy, secure, automate, and operate enterprise MongoDB platforms across on-premises infrastructure and MongoDB Atlas. Responsibilities include replica sets, sharding, high availability, disaster recovery, backup and recovery, performance tuning, monitoring, security controls, migrations, incident response, and lifecycle management. The role partners with application, cloud, infrastructure, security, and SRE teams; develops operational standards and automation; supports mission-critical environments; and provides technical leadership and mentorship.

Leads HR process architecture and transformation by translating business priorities into scalable employee experiences and operating models. Responsibilities include current- and future-state process mapping, capability analysis, stakeholder alignment, roadmap development, implementation oversight, automation, AI-enabled HR solutions, metrics definition, and global HR service delivery optimization. The role partners with HR business partners, Centers of Excellence, HR Technology, Payroll, Risk/Compliance, and globally distributed teams.

Build, administer, automate, and support enterprise Redis environments across on-premises and multi-cloud platforms. Responsibilities include configuration, upgrades, migrations, high availability, backup and recovery, performance tuning, monitoring, security, incident response, infrastructure as code, and operational documentation. The engineer collaborates across application, infrastructure, security, SRE, network, and cloud teams, participates in on-call rotations, and works overnight hours.

Leads enterprise HR business architecture and transformation initiatives, translating strategic priorities into scalable processes, operating models, capability roadmaps, and Workday HCM solutions. Advises senior stakeholders, evaluates configuration and solution alternatives, establishes architecture standards and governance, and improves HR service delivery through automation and AI-enabled capabilities. Partners globally across HR, technology, service delivery, payroll, risk, and compliance while mentoring other architects.

Design, develop, test, deploy, and support full-stack enterprise applications for legal operations, matter management, document management, compliance, and business automation. Build React frontends, Java and Spring Boot microservices, APIs, integrations, event-driven solutions, and cloud-native deployments. Work with databases, Docker, Kubernetes, Azure, AWS, CI/CD, monitoring, security, and production support while collaborating with legal, compliance, product, architecture, and engineering teams in an Agile environment.

Design and productionize AI systems for conversational insights using LLMs, RAG, vector search, embeddings, and AI agents. Build scalable data pipelines, cloud-native applications, and MLOps/LLMOps workflows. Integrate AWS Bedrock, SageMaker, LangChain-based orchestration, monitoring, evaluation, guardrails, and responsible AI practices. Optimize deployed systems for quality, reliability, latency, and cost while translating business problems into measurable AI solutions.

Own the digital product roadmap, backlog, user experience, success metrics, releases, and stakeholder alignment for Allstate’s customer acquisition platform. Partner with engineering, architecture, and data teams to identify, prototype, and deliver Generative AI use cases. Analyze product data and user feedback to guide decisions, improve outcomes, and support Agile delivery.

Leads complex analytics initiatives that influence business strategy, profitability, retention, growth, and operational performance. Develops reporting, dashboards, visualizations, and business intelligence solutions; monitors performance; communicates insights and recommendations to leadership; and promotes analytics best practices. The role also coaches analysts and consultants, supports capability development, and partners with Product, Pricing, Underwriting, Distribution, and Analytics teams.

The Cloud Product Security Engineer builds and operates security controls within cloud environments, focusing on preventive measures and incident response, while ensuring integration with cloud platforms and CI/CD workflows.

Design, build, and operate enterprise security controls as software products; own architecture, implementation, deployment, and production support. Write and maintain production code, design APIs and microservices, apply TDD and CI/CD, collaborate with product and platform teams, and drive adoption to reduce security risk.

Initiate contact with potential customers, assess needs, document interactions, and transfer qualified leads to licensed agents. Provide professional, empathetic multi-channel customer support while using internal systems and Microsoft Office to capture accurate lead information.

Guides customers through initial claims reporting, gathers and documents claim information, explains basic claims processes, routes calls and correspondence, coordinates inspections and rental vehicles, and provides empathetic support while following established quality and documentation standards.

Administers, configures, troubleshoots, and optimizes Zscaler cloud security platforms, including ZIA and ZPA. Supports Zero Trust access, secure web gateways, SSL inspection, DNS security, authentication integrations, and policy enforcement. Partners with network, cloud, identity, and application teams on technical solutions and platform enhancements. Manages testing, incidents, vendor support, documentation, and operational improvements using automation, APIs, scripting, IaC, and CI/CD practices.

Administer, configure, troubleshoot, and optimize enterprise Zscaler platforms, including ZIA and ZPA. Partner with network, cloud, identity, security, and application teams to implement Zero Trust and cloud-delivered security solutions. Manage policies, access controls, authentication integrations, testing, incidents, vendor support, documentation, and operational improvements. Use APIs, scripting, automation, IaC, and CI/CD practices to enhance platform efficiency and reliability.

Deploys, configures, and supports Kong API Gateway environments and AWS-based infrastructure. Automates infrastructure and application deployments using Terraform and Ansible, monitors platform health, troubleshoots production incidents, manages API onboarding, and implements security, performance, and reliability best practices. The role also supports containerized environments and may contribute to AI Gateway and AI/LLM integrations.