**Candidates must live in the assigned Los Angeles West territory including: downtown Los Angeles, Torrance, Malibu, Hawthorne, and Palos Verdes.**
RESPONSIBILITIES:
- Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as floor plan subject matter expert to their portfolio of clients.
- Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.
- Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.
- Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
- Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress.
- Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery.
- Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure quality control, inventory, audit self- reconciliation, addition of inventory and buying behaviors.
- Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.
- Operate with the highest level of integrity and always strive to achieve the best outcome for both the clients and our company.
- Detailed documentation in Salesforce all prudent conversations, activities and client interactions as required by the company KPI's. Complete all Salesforce campaigns as required by the company.
- Responsible for onboarding new clients to ensure a positive and successful client experience.
- Cultivate Cox Automotive cross functional business unit relationships and opportunities.
- Participate and support other projects and initiatives as required.
QUALIFICATIONS:
- BA/BS with 4+ years related experience in finance, client facing, customer service, B2B, account management and/ or collections. A candidate may also have a combination of a Master's degree and 2+ years, or 8 years of experience in lieu of a degree.
- Automotive and/or floorplan industry background preferred.
- Financial knowledge and acumen
- Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce.
- Knowledge of the automotive industry (various sectors).
- Knowledge of the finance industry (various sectors).
- Proficiency of reading and analyzing financials, such as profit & loss, balance sheet, tax returns and bank statements preferred.
- Strong financial acumen with working knowledge of key financial tools and terminology.
- Ability to identify risk indicators through data tools.
- Ability to communicate a proactive performance plan on continuous basis individually and client level.
- Strong presentation, verbal and written communication skills.
- Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.
- Strong time management skills with ability to manage deadlines.
- Strong negotiation and collection skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and in a remote environment.
- Ability to maintain a high level of safety awareness and take necessary safety precautions.
Physical Demands:
- Ability to visit clients at least 60% of the time with occasionally required overnight travel.
- Valid driver's license is required for this position.
USD 107,200.00 - 160,800.00 per year
Compensation:
Compensation includes a base salary in the range of $107,200.00 - $160,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- BA/BS degree with 4+ years of related experience in finance, client-facing roles, customer service, B2B, account management, or collections
- Alternatively, a combination of a master's degree and 2+ years of related experience, or 8 years of experience in lieu of a degree
- Automotive and/or floorplan industry background
- Financial knowledge and acumen
- Proficiency in Excel, Word, PowerPoint, Outlook, Teams, and Salesforce
- Knowledge of the automotive industry
- Knowledge of the finance industry
- Ability to read and analyze profit and loss statements, balance sheets, tax returns, and bank statements
- Working knowledge of financial tools and terminology
- Ability to identify risk indicators through data tools
- Ability to communicate proactive performance plans
- Strong presentation, verbal, and written communication skills
- Strong interpersonal skills with clients, internal team members, and external partners
- Strong time management skills and ability to manage deadlines
- Strong negotiation and collection skills
- Strong analytical and problem-solving skills
- Ability to work independently in a remote environment
- Ability to maintain safety awareness and take necessary precautions
- Ability to live in the assigned Los Angeles West territory, including downtown Los Angeles, Torrance, Malibu, Hawthorne, or Palos Verdes
- Ability to visit clients at least 60% of the time, including occasional overnight travel
- Valid driver's license
- Current authorization to work in the United States without current or future sponsorship
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
Cox Enterprises Insights
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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