The Role
Assist the Portfolio Manager by managing tenant queries, lease agreements, compliance, record maintenance, and general administration tasks.
Summary Generated by Built In
Location: Cape Town | Work Type: Office Based | Job ID: J107158
About our client:
With an impressive track record dating back over 80 years, our client manages a diverse portfolio of residential, industrial and commercial properties. Founded on the principles of trust, quality and value, you will be joining a company known for their professionalism and expertise surrounding the dynamic property industry.
What you will be doing:
- Handle all tenant queries, correspondence, complaints, and coordinate move-in/move-out processes.
- Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendum's, warnings, and notices on the MRI system.
- Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants.
- Assist with rental escalations, follow-ups on arrears, and general collection support.
- Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system.
- Liaise and coordinate with external sub-contractors.
- Handle parking tracking, enquiries, and general administration.
- Assist with secretarial duties, switchboard cover, and preparing refreshments when needed.
What our client is looking for:
- Exceptional attention to detail and accuracy is required.
- Excellent written and verbal English communication skills are essential.
- Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues).
- A proactive, positive, and hands-on approach is necessary, with a willingness to support the team.
- Ability to work effectively in a structured, deadline-driven environment.
- Must be a strong team player.
- High level of computer literacy is essential, with an eagerness to adopt new technology.
- Prior experience in property management administration and/or familiarity with the MRI system is advantageous.
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
Portfolio Administrator, Property management, Cape Town, Lease agreements, Tenant administration, MRI system, FICA, Rental arrears, Attention to detail, Interpersonal skills, Deadline-driven
Skills Required
- Attention to detail and accuracy
- Excellent written and verbal English communication skills
- Strong interpersonal skills
- Ability to work in a deadline-driven environment
- High level of computer literacy
- Experience in property management administration is advantageous
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.
