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Accelerate the ad technology evolution.
The Role
The Platform Partnerships Manager will grow revenue from DSP partners, manage strategic partnerships, deliver customer service, and optimize relationships to drive ad spend.
Summary Generated by Built In
About Index Exchange:
Index Exchange is a globally trusted independent supply-side platform, powering intelligent decisioning that maximizes value for media owners. As a neutral, conflict-free exchange, we help media owners connect more effectively with the world’s leading brands, enabling marketers to achieve stronger performance while advancing efficiency, transparency, and quality across the programmatic ecosystem.
With more than 20 years of industry leadership, we continue to accelerate the ad technology evolution by applying intelligence closer to the impression and reducing waste across the supply chain. Through radically transparent practices and exceptional standards, we deliver long-term value for media owners, marketers, and partners worldwide.
What’s it like to work at Index?
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
Index Exchange is hiring a Platform Partnerships Manager to join our DSP team! In this role you will focus on growing revenue from DSPs partners across EMEA. You'll work closely with the wider Partner Services org, delivering exceptional customer service to all of our partners.
What we’re looking for:
- Strategic: An expert in strategic account management. We’ll look to you to identify actionable insights and new opportunities for our DSP clients to increase revenue and drive greater marketplace demand. Provided upward feedback to leadership for the purpose of formulating longer term business strategies and plans.
- Collaborative: In order to provide best-in-class service to our DSP partners, you will work cross-functionally with various operation, service, and analytics teams globally, and become a subject matter expert on the performance and growth of our partners.
- Communicative: You will be working with a number of clients at any given time and be expected to communicate effectively, and often, both internally and externally. This is a highly visible, client facing role, where building trusted relationships with DSP partners is crucial to success.
Here’s what you’ll be doing:
- You will manage a portfolio of strategic and global DSP partnerships, and act as a consultant and trusted partner for them.
- Provide expert level customer service to our DSP partners.
- Execute Index Exchange initiatives through consultative sales approaches.
- Be an expert on and evangelize the value of the Index offerings with your book of business.
- Work with a global, omnichannel, and revenue driven mindset.
- Look for ways to optimize DSP relationships to increase ad spend and Index share of voice.
- Work alongside global counterparts to collaborate on strategy to grow accounts across all Index global markets.
- Be an expert on your partner’s performance to identify issues.
- Remain accountable for goals and KPIs.
- Collaborate with the Index Product team to assist in future product development and strategic planning that will enhance the business and create additional value to our DSP partners.
Here's what you need:
- 3-5+ years of experience in digital media
- A deep understanding of the programmatic advertising landscape
- An excellent business acumen to develop long term strategic visions for partners and the business.
- A proven track record of relationship building and managing successful partnerships.
- A proven track record of business development and new business generation.
- The rare balance of creative problem solver and detail oriented.
- You’re an organized, self-starter, and are your own “best” critic.
- Proficiency in English with excellent oral and written communication skills and a strong attention to detail.
Why you’ll love working here:
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.
Vacancy Status: This posting is for an existing vacancy.
Skills Required
- 3-5+ years of experience in digital media
- Deep understanding of the programmatic advertising landscape
- Excellent business acumen for long term strategic visions
- Proven track record of relationship building and managing partnerships
- Proven track record of business development and new business generation
- Strong oral and written communication skills with attention to detail
Index Exchange Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Index Exchange and has not been reviewed or approved by Index Exchange.
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Affordable Benefits — Medical, dental, and vision coverage is described as fully paid for employees and often for dependents in the U.S., reducing out-of-pocket costs. While specifics vary by region, public materials consistently emphasize low-premium coverage.
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Parental & Family Support — Parental leave is positioned as generous and inclusive, with birthing parents able to take extended fully paid leave and structured return‑to‑work support. Coverage also extends to non‑birthing and adoptive parents, with fertility benefits highlighted.
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Leave & Time Off Breadth — Time off combines substantial PTO with additional health days and personal obligation days, expanding rest and recovery options. Volunteer time off and the ability to work from another location for part of the year further broaden flexibility around time away.
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The Company
What We Do
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. Our global teams are dedicated to driving industry standards and building technology that delivers scale, efficiency, and long-term value for our customers and partners. In our workplace, we pride ourselves on fostering an environment of openness where everyone feels connected and supported - a place where you can be your best inside or outside of work.
Why Work With Us
When you join Index Exchange, you’ll be working at an engineering-first company. Our foundation is our technology platform and all of the Indexers who come together to improve, extend, and reinvent it. We invest heavily in building an organization that’s committed to DEI&B, our core values, and our vision of total market efficiency.
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