NinjaOne's channel is a core growth engine in EMEA, and we're scaling the team to match. As a Channel CSM, you own thesuccess of a portfolio of EMEA resellers, VARs, and distributors — ensuring partners are enabled, active, and growing their NinjaOne practice. Your job is to turn transactional partners into committed, high-performing NinjaOne advocates.
Based in Berlin, you'll be well-positioned to serve our EMEA reseller and distributor network, many of whom are headquartered in or operate through the DACH market.
Location - Berlin, Germany
- Own the post-sales relationship for a defined portfolio of EMEA resellers, VARs, and distributors — from onboarding through to long-term growth
- Travel regularly across DACH to meet partners on-site, build executive relationships, and deepen NinjaOne's presence within their organizations
- Drive structured partner onboarding and enablement: product training, certifications, go-to-market workshops, and sales toolkits
- Monitor partner health and activity data to proactively identify risks, close adoption gaps, and prevent churn
- Collaborate with the CAM to identify expansion opportunities: new product lines, upsell moments, and territory growth
- Support partners in building repeatable NinjaOne sales motions
- Run regular QBRs with strategic partners, aligning on performance, pipeline, and joint growth plans
- Support distributors in cascading enablement to their reseller networks
- Act as the internal voice of the partner — feeding insights and escalations to Product, Support, Marketing, and Sales
- Keep Salesforce up to date: partner health, activities, and opportunity tracking
- Other duties as needed
- Proven experience in a channel-facing post-sales role (Channel CSM, Partner Success, Channel Enablement, or similar) in a SaaS or technology company
- Deep understanding of the indirect channel model — you know how resellers and distributors operate and what drives their business
- Familiarity with the DACH channel landscape is a strong advantage
- Happy to travel regularly across DACH — this is a core part of how you'll do your best work
- Commercially sharp: you spot growth signals and translate them into actionable plans alongside the CAM
- Strong communicator and trainer — you simplify complex topics and deliver engaging enablement at all levels
- Data-driven and highly organized, comfortable managing a diverse portfolio across geographies and maturity stages
- Fluent in English and German
- Background in RMM, MDM, endpoint management, or IT management SaaS is a plus
About Us
This position is NOT eligible for Visa sponsorship.
Skills Required
- Proven experience in a channel-facing post-sales role such as Channel CSM, Partner Success, or Channel Enablement in a SaaS or technology company
- Deep understanding of the indirect channel model, including reseller and distributor operations
- Familiarity with the DACH channel landscape
- Willingness to travel regularly across DACH
- Commercial ability to identify growth signals and develop actionable plans
- Strong communication and training skills
- Data-driven and highly organized approach to managing diverse partner portfolios
- Fluency in English and German
- Background in RMM, MDM, endpoint management, or IT management SaaS
NinjaOne Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.
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Healthcare Strength — Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
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Leave & Time Off Breadth — Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
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Fair & Transparent Compensation — Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.
NinjaOne Insights
What We Do
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs.
Why Work With Us
NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.
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