Jobs at Index Exchange

Manage and develop a team of Account Managers while owning key agency and marketer partnerships. Provide strategic, data-driven guidance on the Index Exchange platform, support new business, grow programmatic deals, forecast revenue, and track performance against targets. The role requires strong stakeholder management, client communication, program management, and expertise in digital media and programmatic advertising.

Provide technical support and account management for small and mid-size publishers. Assist with publisher onboarding, integrations, configuration changes, troubleshooting, and optimization. Manage client cases through Salesforce, document progress, communicate with clients, and support business reviews. Use tools including Looker and Confluence while building expertise in ad technology, products, and operational processes. Contribute to internal documentation and collaborate with sales, account management, development, and marketing teams.

Design, build, and operate a global, highly scalable distributed storage layer (Ceph). Automate logging/monitoring/maintenance, troubleshoot production incidents, capacity plan and DR, mentor teammates, and integrate with systems like Hadoop, Spark, Aerospike, and Kafka.

Leads Developer Experience and Release Engineering architecture and delivery for a globally distributed organization. The role establishes automated, deterministic, and agent-evaluated software quality gates across the SDLC; implements policy-as-code, contract testing, progressive delivery, error-budget controls, and automated rollbacks; and drives adoption of standardized tooling and practices. Responsibilities include transformation planning, delivery-risk management, metrics-driven improvement, stakeholder communication, and recruiting and developing engineering teams across Toronto and Bengaluru.

The FP&A Analyst supports commercial financial planning, forecasting, budgeting, variance analysis, and monthly performance reporting. The role provides data-driven insights and recommendations to leadership, owns net revenue forecasting for commercial teams, identifies risks and opportunities, and supports revenue and operational improvement initiatives. Responsibilities also include stakeholder collaboration, executive reporting, cross-functional projects, and maintaining accurate analysis using Excel, Looker, SQL, Python, Confluence, and Salesforce.

Serve as a technical subject matter expert for CTV and omnichannel video integrations. Advise strategic partners, test and optimize integrations, define implementation playbooks, troubleshoot technical issues, support product experimentation, document industry best practices, and collaborate with engineering and cross-functional teams. The role focuses on VAST, server-to-server, SSAI, Prebid Server, OpenRTB, streaming technologies, data analysis, and improving monetization and operational performance.

Supports Commercial FP&A by analyzing business performance, preparing executive reporting, forecasting net revenue, conducting variance analysis, and providing data-driven recommendations. Partners with leadership and cross-functional stakeholders on planning, budgeting, revenue growth, operational improvement, and strategic initiatives. Uses Looker, SQL, Python, Confluence, Salesforce, Excel, and PowerPoint to validate data, develop insights, and communicate business performance.

Lead the people strategy for Engineering and Product teams, advising senior leaders on organizational design, workforce planning, leadership development, employee relations, culture, change management, and talent strategy. Use people analytics to guide decisions and improve employee experience while ensuring global HR compliance. Partner with People team functions to deliver integrated talent solutions across the employee lifecycle.

Design and build Index Cloud, a globally distributed, multi-tenant compute platform across Kubernetes, bare-metal, and public cloud infrastructure. Own architectural decisions, infrastructure-as-code frameworks, platform APIs, SDKs, deployment systems, networking, storage, and distributed systems solutions. Drive technical strategy through RFCs and design reviews, improve developer productivity with self-service tooling, and mentor engineers across multiple teams.

Design and build Index Cloud, a globally distributed, multi-tenant platform operating across bare-metal and public cloud infrastructure. Responsibilities include architecting Kubernetes clusters, infrastructure-as-code frameworks, deployment systems, platform APIs, SDKs, and distributed systems. The role drives technical strategy through RFCs and design reviews, improves developer self-service, establishes security and tooling standards, mentors engineers, and collaborates across SRE, networking, security, operations, and software engineering teams.

Provide technical support and account management for small-to-mid publishers: onboarding, integrations, troubleshooting, configuration changes, and documentation. Use internal tools (Salesforce, Confluence, Looker, Index UI), communicate with clients, attend QBRs, and stay current on product releases and operational procedures.

Technical IC leading quality engineering for large-scale distributed adtech systems. Build scalable test frameworks, CI/CD pipelines, containerized test infrastructure, observability-driven validation, and automation. Influence architecture and cross-team practices, mentor engineers, drive shift-left testing, and use AI to improve testing efficiency and reliability.

Lead and develop a high-performance engineering team, provide mentorship and technical guidance, design scalable low-latency backend systems, implement SDLC best practices, define metrics and reporting to ensure system reliability, and architect projects while collaborating cross-functionally to deliver quality, on-time solutions.

Leads strategy, architecture, deployment, operations, automation, observability, and reliability initiatives for globally distributed database systems. Partners across engineering and business teams to improve performance, scalability, security, continuity, and operational rigor. Oversees incident troubleshooting, root-cause analyses, release processes, database change management, technology evaluation, roadmap planning, and mentoring while operating databases across Kubernetes, cloud, and bare-metal environments.

The Platform Partnerships Manager will grow revenue from DSP partners, manage strategic partnerships, deliver customer service, and optimize relationships to drive ad spend.

Seeking a Senior Data Scientist to lead data science initiatives, drive machine learning strategies, implement data solutions, and collaborate with cross-functional teams to enhance programmatic efficiency.

The Senior Machine Learning Engineer will design, implement, and optimize MLOps systems, mentor teams, and solve complex problems while supporting scalable ML models and strategies.

Lead a team of two account managers while owning a portfolio of agency and marketer partnerships. Deliver strategic, data-driven programmatic guidance, drive revenue growth, collaborate cross-functionally, coach and develop direct reports, forecast performance against targets, and represent Index Exchange at industry events.

Own and grow a portfolio of DSP partnerships, handling onboarding, optimization, account planning, performance monitoring, reporting, troubleshooting, and QBRs. Act as commercial and technical bridge to drive adoption, upsells, and product feedback while collaborating with internal teams to resolve issues and inform product roadmap.

The Senior Manager, Finance will lead financial reporting, accounting, tax, and treasury for the company, ensuring compliance with IFRS and SOX, while mentoring the accounting team and managing global operations.