Jobs at Index Exchange

The Senior Accountant oversees financial reporting, compliance, reconciliations, revenue-share metrics, contractual arrangements, dashboards, and internal controls. The role conducts financial analysis, identifies performance trends and risks, supports process improvements and departmental projects, and ensures adherence to IFRS, regulatory, and statutory requirements. The position also provides insights to senior management and performs ad hoc analyses.

Design, develop, test, and improve high-scale backend, frontend, and full-stack software for programmatic advertising systems. Collaborate with product and cross-functional teams, solve complex technical problems, estimate work in an agile environment, lead cross-team technical projects, and promote strong engineering practices and coding standards.

Manage marketing operations, campaigns, technology and vendor onboarding, digital channels, email automation, website publishing, SEO/AEO, data quality, and Martech support. The role governs systems, processes, documentation, and cross-functional projects while training stakeholders and coordinating international teams and agencies. It requires strong project management, marketing technology expertise, email privacy and deliverability knowledge, and proficiency with Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude.

The Principal Machine Learning Architect will design and implement data-centric ML solutions, ensuring high-quality ML model development and deployment strategies for a leading ad tech company.

Design, build, and operate a global, highly scalable distributed storage layer (Ceph). Automate logging/monitoring/maintenance, troubleshoot production incidents, capacity plan and DR, mentor teammates, and integrate with systems like Hadoop, Spark, Aerospike, and Kafka.

Manage strategic marketplace customer relationships throughout onboarding, account planning, scaling, and optimization. Monitor performance trends, create reports, troubleshoot issues, identify growth opportunities, and support adoption and upsells. Collaborate cross-functionally on product implementations and improvements while maintaining accurate account records and communicating issue resolution to internal and external stakeholders.

Own and grow key agency and marketer partnerships within the programmatic advertising ecosystem. Serve as the primary client contact, provide strategic data-driven guidance, solve challenges, identify revenue opportunities, forecast growth, and collaborate with sales, analytics, technical, and publisher teams. The role also involves mentoring team members, guiding operations through ambiguity, supporting new business, managing stakeholders, and contributing to knowledge-sharing initiatives.

Manage and develop a team of Account Managers while owning key agency and marketer partnerships. Provide strategic, data-driven guidance on the Index Exchange platform, support new business, grow programmatic deals, forecast revenue, and track performance against targets. The role requires strong stakeholder management, client communication, program management, and expertise in digital media and programmatic advertising.

Provide technical support and account management for small and mid-size publishers. Assist with publisher onboarding, integrations, configuration changes, troubleshooting, and optimization. Manage client cases through Salesforce, document progress, communicate with clients, and support business reviews. Use tools including Looker and Confluence while building expertise in ad technology, products, and operational processes. Contribute to internal documentation and collaborate with sales, account management, development, and marketing teams.

Leads Developer Experience and Release Engineering architecture and delivery for a globally distributed organization. The role establishes automated, deterministic, and agent-evaluated software quality gates across the SDLC; implements policy-as-code, contract testing, progressive delivery, error-budget controls, and automated rollbacks; and drives adoption of standardized tooling and practices. Responsibilities include transformation planning, delivery-risk management, metrics-driven improvement, stakeholder communication, and recruiting and developing engineering teams across Toronto and Bengaluru.

Serve as a technical subject matter expert for CTV and omnichannel video integrations. Advise strategic partners, test and optimize integrations, define implementation playbooks, troubleshoot technical issues, support product experimentation, document industry best practices, and collaborate with engineering and cross-functional teams. The role focuses on VAST, server-to-server, SSAI, Prebid Server, OpenRTB, streaming technologies, data analysis, and improving monetization and operational performance.

Design and build Index Cloud, a globally distributed, multi-tenant compute platform across Kubernetes, bare-metal, and public cloud infrastructure. Own architectural decisions, infrastructure-as-code frameworks, platform APIs, SDKs, deployment systems, networking, storage, and distributed systems solutions. Drive technical strategy through RFCs and design reviews, improve developer productivity with self-service tooling, and mentor engineers across multiple teams.

Design and build Index Cloud, a globally distributed, multi-tenant platform operating across bare-metal and public cloud infrastructure. Responsibilities include architecting Kubernetes clusters, infrastructure-as-code frameworks, deployment systems, platform APIs, SDKs, and distributed systems. The role drives technical strategy through RFCs and design reviews, improves developer self-service, establishes security and tooling standards, mentors engineers, and collaborates across SRE, networking, security, operations, and software engineering teams.

Lead and develop a high-performance engineering team, provide mentorship and technical guidance, design scalable low-latency backend systems, implement SDLC best practices, define metrics and reporting to ensure system reliability, and architect projects while collaborating cross-functionally to deliver quality, on-time solutions.

Leads strategy, architecture, deployment, operations, automation, observability, and reliability initiatives for globally distributed database systems. Partners across engineering and business teams to improve performance, scalability, security, continuity, and operational rigor. Oversees incident troubleshooting, root-cause analyses, release processes, database change management, technology evaluation, roadmap planning, and mentoring while operating databases across Kubernetes, cloud, and bare-metal environments.

Lead a team of two account managers while owning a portfolio of agency and marketer partnerships. Deliver strategic, data-driven programmatic guidance, drive revenue growth, collaborate cross-functionally, coach and develop direct reports, forecast performance against targets, and represent Index Exchange at industry events.

Own and grow a portfolio of DSP partnerships, handling onboarding, optimization, account planning, performance monitoring, reporting, troubleshooting, and QBRs. Act as commercial and technical bridge to drive adoption, upsells, and product feedback while collaborating with internal teams to resolve issues and inform product roadmap.

The Senior Manager, Finance will lead financial reporting, accounting, tax, and treasury for the company, ensuring compliance with IFRS and SOX, while mentoring the accounting team and managing global operations.

The Staff Data Scientist will lead data science projects, develop machine learning models, and align solutions with business goals while mentoring team members.

The Director of Engineering for the Exchange Platform at Index Exchange leads the optimization and innovation of a high-volume, low-latency platform while managing and mentoring cross-functional teams to drive performance improvements.