Platform Owner - Offer Products

Posted 5 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Mid level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Role
Owns the technology platform supporting Jetstar’s ancillary products and customer offers. Responsibilities include setting platform strategy and roadmap, coordinating business and technology stakeholders, managing platform lifecycle, leading delivery and releases, overseeing vendors, monitoring operational performance, managing incidents and risks, and driving continuous improvement. The role requires experience with business-critical technology platforms, Agile delivery, vendor management, and complex stakeholder environments.
Summary Generated by Built In
Job Description

  • Own the technology supporting Jetstar’s ancillary products and customer offers 
  • Lead platform strategy and delivery, partnering with business and technology stakeholders  
  • Full-Time Permanent position in our Melbourne CBD location  

Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to takeoff at work, and in life. 

As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.

Takeoff with your next opportunity  
 
We are currently recruiting a Platform Owner - Offer Products to lead the technology that powers Jetstar’s ancillary products and services, from bags, seats and inflight offerings to travel insurance, hotels and Club Jetstar. In this key role, you’ll drive platform strategy, roadmap delivery, operational excellence and vendor partnerships, while working closely with business and technology teams to ensure our Offers portfolio continues to deliver great customer experiences and commercial outcomes. 

As our Platform Owner - Offer Products, your focus will include: 

  • Own and enhance the technology platform supporting Jetstar’s ancillary products and services. 
  • Define and deliver the platform roadmap, aligning priorities with customer, commercial and technology objectives. 
  • Collaborate with business and technology stakeholders to shape solutions and manage dependencies. 
  • Manage the platform lifecycle, ensuring systems remain secure, stable, scalable and fit for purpose. 
  • Lead platform initiatives from discovery and design through to delivery, testing and operational handover. 
  • Oversee platform releases, vendor relationships and operational performance to drive successful outcomes. 
  • Monitor platform health, manage incidents and risks, and drive continuous improvement across the Offers portfolio. 

About You 
 
We’re searching for someone who has:  

  • 3-5 years’ experience in platform ownership, product management or technology delivery within complex environments (Airlines, Banking, Telco industries highly desirable) 
  • Strong experience managing business-critical technology platforms, including roadmap planning, prioritisation and lifecycle management. 
  • Proven track record delivering technology initiatives across multiple teams, systems and stakeholders in Agile environments. 
  • Experience managing technology vendors and building strong relationships to achieve delivery and operational outcomes. 
  • Excellent stakeholder management, communication and problem-solving skills, with aviation, e-commerce or travel technology experience highly regarded. 

Your Life At Jetstar Is Unlike Any Other 
 
Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.  
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount. 
 
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar. 
 
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need. 
 
We’re Jetstar. Let’s takeoff together 
 
We can’t wait to hear from you. Apply now. Applications close 19th October 2026 

 

Skills Required

  • 3-5 years of experience in platform ownership, product management, or technology delivery within complex environments
  • Experience managing business-critical technology platforms, including roadmap planning, prioritisation, and lifecycle management
  • Proven track record delivering technology initiatives across multiple teams, systems, and stakeholders in Agile environments
  • Experience managing technology vendors and building relationships to achieve delivery and operational outcomes
  • Excellent stakeholder management, communication, and problem-solving skills
  • Aviation, e-commerce, or travel technology experience

Qantas Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qantas and has not been reviewed or approved by Qantas.

  • Wellbeing & Lifestyle Benefits — Travel benefits are considered a standout, including heavily discounted standby flights and broad partner discounts across shopping, insurance, and leisure. Access to a discounted national gym network and a confidential assistance program reinforces lifestyle and wellbeing support.
  • Parental & Family Support — Parental leave provisions include extended paid leave for primary and secondary carers, with superannuation continuing during paid or unpaid leave. Family-oriented programs and structured support for transitions strengthen the overall family benefits.
  • Career-Linked Recognition & Rewards — Recognition and rewards include one-off performance bonuses, an ongoing employee share plan tied to company results, and internal programs that convert recognition into travel credits and perks. These mechanisms provide tangible rewards connected to contribution and business outcomes.

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The Company
HQ: Mascot, New South Wales
17,283 Employees
Year Founded: 1920

What We Do

We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present. Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together. If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us. For the latest information on the cyber incident: https://bit.ly/3I7jNfM Member of the oneworld Alliance. Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules

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