Jobs at Qantas

Lead end-to-end mobile product design for cabin crew: research, prototyping, design systems, accessibility, AI-enabled tooling, and cross-functional delivery while mentoring teams and shaping product vision.

Lead insight-led marketing strategies for Qantas Loyalty, developing activity plans, briefing integrated campaigns, managing partner relationships, overseeing channel activity, and translating performance data into optimised plans to drive member engagement and commercial growth.

Perform daily warehouse operations to control, pack, bin, issue and dispatch aircraft parts. Monitor inventory, process warehouse tasks within deadlines, support distribution needs, maintain Qantas and client stock accuracy, and contribute to continuous improvement in a team-based, shift-driven aviation logistics environment.

Provide financial planning and analysis, budgeting and forecasting, P&L, balance sheet and cash flow analysis. Build and maintain Power BI finance dashboards, deliver commercial insights, support business cases and investment appraisals, improve reporting and processes, and contribute to governance, risk and compliance.

Lead end-to-end delivery of complex cloud and infrastructure transformation programs (migrations, modernisation, refreshes). Manage schedules, budgets, resources, risks, vendors and stakeholders across Agile, Waterfall or hybrid models to ensure operational readiness and benefit realisation.

Partner with Finance and technology teams to build automated reporting, data pipelines, and self-service analytics. Drive AI, automation and process improvements, improve data quality, and support user adoption through training and documentation.

Lead LAX engineering operations across a 24/7, multi-shift environment to ensure safe, compliant, and efficient aircraft maintenance. Manage large technical and support teams, oversee production, OTP, resource allocation, contractor performance, regulatory (CASA/FAA) compliance, cost control, and major disruption response. Drive continuous improvement, safety culture, stakeholder relationships, and delivery of complex engineering projects.

Provide operational oversight of major airport infrastructure and construction projects at Perth Airport. Lead strategic and business improvement initiatives, manage project delivery, risks and stakeholder engagement, develop business cases and implementation plans, and ensure operational outcomes align with long-term airport strategy.

Lead Group FP&A to shape enterprise-wide planning, forecasting and performance management. Drive budgeting, 3–5 year planning, financial governance, risk management, performance improvement and strategic investment decision support. Lead and develop a high-performing team and advise senior executives and the Board to deliver sustainable value creation.

Lead finance transformation analytics by translating stakeholder requirements into reporting, data and system solutions. Support EPM, Power BI and data warehouse delivery, run business analysis and testing, map processes, and embed AI (e.g., Microsoft Copilot) to improve planning, reporting and efficiency across Finance.

Partner with HR Business Partners and Centres of Excellence to deliver strategic people programs, support organisational design and change, provide operational HR assistance (recruitment, induction), analyse workforce data, and drive culture, engagement, talent and capability initiatives while building trusted leader relationships and continuous improvement.

Configure and implement new workforce planning and rostering systems for ground staff, coach operational teams, redesign processes, deliver BI reporting, and partner cross-functionally to improve roster efficiency, employee engagement, and operational outcomes.

Lead finance business partner for the Customer unit (18-month fixed term). Partner with senior executives to deliver commercial insight, strategic planning, financial analysis and reporting, influence decisions, lead a finance team, drive transformation initiatives, and realise value-creation opportunities to optimise business performance.

Coordinate invoice payments, contract oversight, cost analysis, budget creation and financial reporting for external aircraft maintenance. Monitor vendor/OEM performance and escalations, identify cost mitigation opportunities, support automation and Power BI dashboard maintenance, provide expenditure and full-year financial reports, and ensure contractual and policy compliance.

Lead requirements gathering, analysis, and delivery for disruption recovery initiatives. Identify process, technology, and service improvements; produce functional and technical specifications; support testing, data analysis, reporting and change management; collaborate with stakeholders through project delivery to implement system developments and operational improvements.

Drive complex strategic analysis and recommendations for Qantas Group leadership. Lead project modules, develop quantitative models and written materials, build stakeholder relationships, and apply strategy toolkits and AI platforms to inform high-impact decisions on growth, profitability, capital efficiency, and transformation.

Lead the Auckland contact centre with end-to-end accountability for safety, customer experience, operational performance, workforce optimisation, financial outcomes, stakeholder engagement and continuous improvement across a large, unionised workforce.

Lead Flight Operations strategy and transformation for Qantas Freight: develop strategic roadmaps, define performance metrics and reporting, govern and deliver major programs, oversee workforce planning and resource management, and drive business improvement and change initiatives across operations.

Design and build gold-layer data assets, maintain pipelines and data quality, deliver advanced analyses and self-serve BI for Commercial teams, translate insights for leadership, implement version control, peer-review analyst work, and promote data governance.

Lead business analyst supporting Airline Operations Technology projects from ideation to delivery. Define business and system requirements using data and process modelling; liaise with technical teams and vendors; facilitate stakeholders; design, validate and test solutions; manage software changes, releases, cutovers and change management; document processes and deliver training, communications, and operational support as needed.