Jobs at Qantas

Lead and execute technology compliance programs for Jetstar, governing PCI DSS, privacy/GDPR, resilience (disaster recovery and backup), risk assessments, issue management, and audit support while engaging cross-functional stakeholders to maintain compliance frameworks and drive improvements.

Lead architecture and delivery of backend systems powering mobile experiences. Design and build scalable backend APIs, ensure reliability, performance, security and observability, mentor engineers, and work with stakeholders to deliver high-quality cloud-based solutions.

Lead commercial performance and growth for Qantas' Ground Products portfolio (baggage, preflight, ancillaries). Identify opportunities, build business cases, and launch products through cross-functional collaboration with Product, Digital, Marketing, Operations and Customer teams. Use customer insights and data to optimise offerings and drive commercial outcomes from a Mascot Campus–based permanent role.

Design, implement and maintain robust, scalable Android app features for a widely used native application. Contribute across planning, development, delivery and monitoring. Ensure high code quality, performance, security, testing, and API design. Collaborate with mobile teams, tech leads, and improve developer tooling and CI workflows.

Lead strategic and commercial initiatives across Global Sales & Distribution, develop and enhance corporate and agency dealing frameworks, partner with senior stakeholders, drive revenue growth, cost efficiencies, and lead a high-performing team to deliver business-wide commercial outcomes.

Lead and deliver strategic commercial programs: develop roadmaps and business cases, manage budgets/risks/dependencies and governance, align stakeholders, lead cross-functional teams, and embed continuous improvement, automation and innovation to achieve measurable commercial outcomes.

Translate business strategy into IT and product initiatives for gift card and digital rewards. Gather and document requirements, map user journeys, define CVP and business rules, create to-be processes and wireframes, deliver reporting, support QA and change management, and ensure financial compliance and security standards are met.

Lead and govern the Safety Management System across QantasLink airports, ground operations and engineering. Drive safety strategy, regulatory compliance (CASA/ICAO), risk management, assurance and continuous improvement across airport, ground handling, contractors and ACMI operations. Integrate people and operational safety, monitor performance, embed governance and ensure critical control effectiveness across a complex matrixed organisation.

Lead a team building internal developer platforms, CI/CD and GitOps practices, container runtime platforms (ECS/EKS), artifact and secrets management, CDN automation (Akamai), and self-service developer portals (e.g., Backstage). Provide hands-on technical leadership, mentor engineers, set technical strategy, and partner with SRE, SecOps and Architecture to improve SDLC metrics and developer experience.

Lead design, map, and optimise end-to-end marketing campaign workflows across the Centre of Excellence. Build capacity trackers, utilisation reports, and operational frameworks to remove bottlenecks, improve speed-to-market, and drive measurable efficiency gains across strategy, creative, data, and execution teams.

Lead strategy, planning and execution of integrated campaigns for Qantas Loyalty travel portfolio (Hotels, Holidays, Frequent Flyer). Manage campaign calendar, creative development, media planning, stakeholder and agency relationships, budgets, and performance optimisation. Provide coaching to coordinators/graduates and use data/segmentation to drive measurable outcomes and continuous improvement.

Manage day-to-day terminal operations and staff to ensure safe, timely freight flow. Coordinate loading/unloading of linehaul trucks, resource planning, customer liaison, bookings, and respond to ad-hoc operational queries on a 7-day rotational shift roster.

Design and build gold-layer data assets, maintain robust pipelines, and enable self-service BI. Deliver advanced analyses and decision-ready insights, define key metrics with stakeholders, ensure data quality and governance, and mentor junior analysts while implementing version control and monitoring pipelines.

Manage and support engineering and maintenance technology systems (Airbus World, Skywise, FlyEmbraer, My Fokker Fleet), develop data-driven solutions, dashboards and web applications, improve processes and technical information delivery, and collaborate with engineering, fleet management, IT and suppliers to ensure airworthiness and fleet reliability.

Lead end-to-end mobile product design for cabin crew: research, prototyping, design systems, accessibility, AI-enabled tooling, and cross-functional delivery while mentoring teams and shaping product vision.

Lead QA efforts for Qantas mobile and backend applications by developing and expanding test automation, CI integration, and non-functional testing (accessibility, performance, security). Mentor small QA teams, design automated test cases (native mobile automation), perform mobile network debugging, guide go/no-go release decisions, and improve testing tools, strategies, and coverage across devices, OS versions, simulators and physical devices.

Manage warehouse inventory and daily operations for aircraft parts, including receiving, packing, and preparing parts for delivery. Operate forklifts, use RF handheld scanners and warehouse management systems, maintain stock control, meet KPIs, and follow safety and security procedures.

Lead revenue accounting for Jetstar branded airlines, deliver accurate monthly results, manage interline and codeshare reconciliations, maintain balance sheet reconciliations, investigate aged items, perform variance analysis, drive automation and system improvements, and support revenue-related projects and UAT.

Lead financial planning, analysis, reporting and governance for the Sales & Customer portfolio. Aggregate and review business unit results, deliver insights and commentary, build and evaluate budgets, forecasts and financial models, ensure P&L and balance sheet compliance, collaborate with stakeholders, and lead and mentor a small finance team to support decision-making.

Provide HR and wellbeing support for Jetstar pilots: advise leaders on attendance, fitness for work, investigations and grievances; analyse workforce data; design wellbeing and performance initiatives; partner with stakeholders to resolve workforce issues and support continuous improvement across the pilot network.