Jobs at Qantas

Build and operate secure, scalable technology platforms for airline operations. Responsibilities include developing CI/CD pipelines, automating infrastructure with Infrastructure as Code, managing AWS environments, embedding security controls, monitoring performance, remediating vulnerabilities, and improving DevSecOps tooling and processes. The role collaborates with engineering, product, and cybersecurity teams to strengthen reliability, resilience, and secure software delivery.

Design and lead architecture for Jetstar’s modern enterprise data platform centered on Snowflake. Responsibilities include data ingestion, transformation, modelling, access, governance, real-time analytics, reusable architecture standards, and legacy data warehouse migrations. The role requires strong data modelling and dbt expertise, plus the ability to communicate architectural decisions and trade-offs to technical and non-technical stakeholders.

Monitor and assess data protection, privacy, retention, purging, and lifecycle controls across the Qantas Group. Maintain compliance documentation, registers, evidence, and reporting; support audits and assurance reviews; coordinate remediation actions; identify control gaps and emerging risks; and partner with technology, data, cybersecurity, risk, and governance teams to improve data control frameworks and compliance processes.

Lead strategic fatigue risk management projects supporting Cabin Crew operations and Project Sunrise. Develop governance frameworks, operational processes, fatigue rules, training, and implementation plans. Manage scope, timelines, resources, risks, reporting, stakeholder engagement, communications, and change adoption. Partner with operational, safety, industrial, and leadership stakeholders in a regulated, safety-critical environment, and transition initiatives into sustainable operational ownership.

Develop and monitor long-term workforce and resource plans for Qantas airports and freight operations. Lead workforce planners in seasonal planning, monthly rostering, master roster creation, and planning rule maintenance. Drive transformation initiatives, stakeholder engagement, workforce forecasting, scenario modelling, cost-effective resource strategies, and operational improvements. The role requires strong analytical, communication, relationship management, Excel, and workforce scheduling capabilities.

Own Jetstar’s Financial Services portfolio across insurance, payments, and emerging products, with end-to-end P&L accountability. Develop strategy, manage partnerships, launch products, improve profitability and customer experience, oversee regulatory compliance, and lead cross-functional delivery across multiple markets. Manage portfolio performance, business cases, commercial negotiations, reporting, and stakeholder relationships while coaching a Commercial Specialist.

Develop and operate scalable, reliable data platforms and pipelines across their full lifecycle. The role involves Snowflake data engineering, cloud architecture, dbt transformations, Airflow orchestration, SQL and Python development, infrastructure as code, data quality, security, governance, and cost optimization. The engineer will translate business requirements into technical solutions, provide design and code leadership, mentor engineers, collaborate with architects and product teams, and support enterprise data products across multiple business domains.

Supports growth of Jetstar’s financial services portfolio, including travel insurance and payment products. Responsibilities include performance reporting, customer and market analysis, campaign execution, pricing and loss-ratio analysis, business cases, RFP coordination, governance, invoicing, revenue reconciliation, product launches, user acceptance testing, and partner management. The role works across Digital, Marketing, Technology, underwriting teams, and external financial services partners to improve commercial performance and customer engagement.

Drives revenue growth and customer engagement across Jetstar’s Ground Experience portfolio, including car hire, parking, transfers, and rideshare. Responsibilities include performance reporting, commercial analysis, campaign coordination, partner management, car hire strategy and RFP support, revenue reconciliation, product testing, and user acceptance testing. The role collaborates with Digital, Marketing, Technology, suppliers, and external partners to identify growth opportunities and launch new products.

Leads Group-level FP&A, investment prioritisation, and financial performance across technology, AI, marketing, and major transformation programs. Partners with senior executives and Board forums to guide investment decisions, governance, risk, and value creation. Oversees the Group AI finance agenda, translates complex financial information into recommendations, and leads a high-performing finance team through innovation and change.

Lead the product strategy, vision, and roadmap for Qantas Business Rewards’ B2B account experience. Identify customer and commercial opportunities, synthesize insights, prioritize enhancements, and improve member satisfaction. Lead and coach an Agile software development squad while collaborating with analysts, engineers, designers, and senior stakeholders. Provide advice on customer experience, service propositions, revenue opportunities, and broader product portfolio strategy.

Storeperson responsible for warehouse operations supporting aircraft servicing, including receiving, binning, issuing, packing, dispatching, and controlling aircraft parts and client stock. The role monitors inventory, prioritizes tasks, meets strict deadlines, supports distribution, and contributes to process improvements. It requires rotating day and night shifts, forklift operation, warehouse and freight management system experience, accurate work in controlled areas, and eligibility for a Red ASIC identification card.

Coordinates and manages non-maintenance activities for Production and Support staff at Qantas Brisbane Base Maintenance. Provides administrative support, resource planning, stakeholder communication, spreadsheet management, and forward planning to maintain resource integrity and efficient daily operations. This desk-based role requires strong organization, accuracy, customer service, time management, and independent work under pressure.

Leads operational improvement projects across QantasLink airport operations and supplier networks. Develops and delivers compliance training, facilitates risk assessments and assurance activities, supports airport start-ups and supplier transitions, and drives corrective actions through completion. Partners with airport leaders, training teams, suppliers, regulators, and support functions to improve safety, compliance, capability, and operational performance across a geographically dispersed network.

Leads end-to-end customer experience strategy, research, UX/UI design, journey improvement, and experience performance across a digital product domain. Partners with Product, Technology, Commercial, and Operations teams to influence roadmaps and customer outcomes. Manages and develops a UX/UI design team while championing accessibility, human-centered design, consistency, and design excellence. The role is based in Melbourne with a hybrid schedule and requires experience in digital design leadership within a high-volume transactional environment.

Partners with corporate leaders to deliver people strategies, strengthen leadership capability, improve employee engagement, manage complex people matters, and drive organisational effectiveness and change. The role provides strategic HR business partnering, stakeholder management, coaching, and collaboration across the national People team while supporting a high-performing, safety-focused culture.

Leads Jetstar’s digital customer experience strategy and capability development. Builds CX frameworks, measurement systems, research practices, and insight capabilities to guide customer-centred decisions across Product, Design, Commercial, Engineering, and Technology. The role leads customer research, journey mapping, service design, stakeholder influence, and capability building while translating customer needs and data into digital priorities and improvements.

The Senior Financial Accountant will research and apply technical accounting standards, prepare statutory and Group reporting, build financial models, support lease, fixed asset and project accounting, and oversee reconciliations and month-end activities. The role assesses financial and control impacts, prepares disclosures, supports audits, and embeds accounting outcomes into governance processes while partnering with Jetstar and Qantas Group stakeholders.

Lead quality engineering across agile software teams by defining test strategies, building scalable automation frameworks, embedding testing in CI/CD, and improving API, microservices, and distributed-system quality. Champion BDD and shift-left practices, mentor engineers, drive root-cause analysis, establish test data and environment strategies, and promote observability and testability across the software delivery lifecycle.

Supports technology compliance, disaster recovery, backup compliance, risk management, and governance across Qantas Group technology teams. The role monitors controls, maintains compliance registers, prepares audit evidence, coordinates remediation actions, supports technology business continuity planning, and reports compliance status to stakeholders and governance forums. It partners with product, cyber security, risk, and delivery teams to embed requirements into technology projects and business-as-usual activities.