We're building an AI-native Internal Developer Platform (IDP) and are hiring multiple Platform Engineers with complementary strengths (CI/CD, Developer Portal & Golden Paths, Observability/SRE, DevSecOps, AI Tooling). You don't need to cover everything, we're intentionally building a team with different profiles so that, together, we can evolve the full stack of the platform.
Key Responsibilities
- Build and evolve a highly usable, AI-native Internal Developer Platform (IDP) that delivers an exceptional Developer Experience (DX), reduces cognitive load for product teams, and enables fast, reliable delivery.
- Own the platform "as a product": contribute to roadmap, prioritize improvements based on developer feedback and telemetry, and drive adoption through great UX and clear value.
- Collaborate empathetically with developers: obsessively understand pain points and workflows and turn insights into platform features that continuously improve the DX.
- Optimize and scale GitLab-based CI/CD services to support fast, reliable, and compliant software delivery (runners, templates, pipelines at scale, policy enforcement).
- Lifecycle management (LCM) of the IDP and its components: versioning, upgrades, deprecation strategies, backwards compatibility, reliability, and operational readiness.
- Design and own the IDP observability, ensuring developers have clear insights, actionable data, and self-service troubleshooting capabilities (dashboards, alerts, traces, runbooks).
- Drive cloud-native and GitOps practices using Kubernetes, Helm, Terraform, focusing on repeatability, safety, and developer self-service.
- Implement secure-by-default workflows, including vulnerability management, pipeline security, supply-chain integrity, and S&I-aligned guardrails that keep teams compliant without slowing them down.
- Develop and enhance of the IDP Portal (Backstage-based), providing intuitive interfaces, golden paths, documentation surfaces, and self-service capabilities that improve onboarding and day-to-day flow.
- Incorporate AI-native engineering patterns into the platform, enabling LLM-assisted development, agentic workflows, and next-generation productivity tooling with pragmatic governance.
- Integrate Ericsson application, cloud and infrastructure services into a Platform Engineering ecosystem.
Core Tasks
- Actively attend feedback from developers and observe the IDP through telemetry to identify DX improvement opportunities.
- Develop and operate automation, tooling, and backend services that enhance DX, platform reliability, observability, and security.
- Build automation workflows using GitLab CI/CD, including reusable templates and paved-road patterns.
- Build production-grade observability: dashboards, alerts, traces, health checks, SLIs/SLOs, and operational playbooks using Prometheus/Grafana (and/or OpenTelemetry patterns where applicable).
- Implement secure development workflows: dependency scanning, policy checks, artifact integrity, SBOM-style practices, SCA/SAST integrations, and guardrails embedded into pipelines.
- Work closely with PDUs and Security & Compliance actors to align the IDP with compliance, security, resilience, and productivity needs - balancing enablement with governance.
- Operate and evolve Kubernetes workloads and platform services: cluster configuration, networking, scaling, resilience testing, capacity planning, and cost-awareness.
- Extend and maintain the Backstage-based IDP Portal: build plugins, components, APIs, and developer-friendly UI features; improve discoverability and reduce "time-to-first success."
- Enable AI-native developer workflows: prompt engineering patterns, LLM evaluation/quality signals, safe-by-default usage, agentic processes, and automation powered by LLMs.
- Troubleshoot complex issues across CI/CD, cloud infrastructure, integrations, security tooling, and platform UX; contribute to incident response and post-incident learning.
- Contribute to IDP architecture and technical direction: reference architectures, golden paths standards, API contracts, documentation quality, and long-term maintainability.
Required Skills
Technical Skills in priority order:
- Strong Python and scripting skills (OOP, data structures, automation/tooling, API integrations, testability).
- Expert knowledge of Git and GitLab CI/CD, including runners, templates, security features, pipeline scaling, and the design of multi-step automation workflows using GitLab environments.
- Strong observability skills using Prometheus and Grafana (and an understanding of logs/metrics/traces and alert quality).
- Secure software engineering mindset: vulnerability management, dependency scanning, compliance automation, and guardrails that scale.
- Solid Kubernetes experience: deployments, networking, scaling, troubleshooting, and production operations.
- Proficiency with Docker and containerization workflows, including image hygiene and supply-chain considerations.
- Familiarity with Backstage (or React/JS frameworks) and modern developer portal concepts (self-service, catalog, templates, docs-as-code).
- Previous experience as software developer, with exposure to all stages of the SDLC
- Experience or strong interest in AI-native development models, including agentic programming, LLM-assisted workflows, and practical automation.
- Hands-on exposure to prompt engineering and LLM evaluation (quality signals, regression testing for prompts, workflow safety, cost/performance tradeoffs).
- Familiarity with enterprise tooling (JIRA, ARM...) is a plus.
- Familiarity with Ericsson tooling (Mimer, NOVA...) is a plus.
Soft Skills & Behaviors
- Deep empathy for developers and a passion for enabling a frictionless, intuitive Developer Experience.
- Customer-driven mindset: able to translate pain points into actionable platform improvements and iterate quickly.
- Strong collaboration across teams, programs and organizations; communicates clearly with both engineers and stakeholders.
- Security-first and observability-first mindset: you build systems that are measurable, supportable, and safe-by-default.
- Curious about the future of AI and motivated to explore innovative ways to improve software flow responsibly.
- Proactive and accountable, comfortable making engineering decisions in ambiguous environments and learning fast.
- Passionate about automation and simplification; you reduce toil and build paved roads, not bespoke one-offs.
Join our Team
Skills Required
- Strong Python and scripting skills including OOP and automation/tooling
- Expert knowledge of Git and GitLab CI/CD
- Strong observability skills using Prometheus and Grafana
- Solid Kubernetes experience
- Proficiency with Docker and containerization workflows
- Previous experience as a software developer
- Hands-on exposure to prompt engineering and LLM evaluation
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
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Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
